drjobs
Head of People Services - Al-Futtaim
drjobs
Head of People Servi....
drjobs Head of People Services - Al-Futtaim العربية

Head of People Services - Al-Futtaim

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs

Job Location

drjobs

Cairo - Egypt

Monthly Salary

drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Req ID : 2549654

Established in the 1930s as a trading business AlFuttaim Group today is one of the most diversified and progressive privately held regional businesses headquartered in Dubai United Arab Emirates. Structured into five operating divisions; automotive financial services real estate retail and healthcare; employing more than 35000 employees across more than 20 countries in the Middle East Asia and Africa AlFuttaim Group partners with over 200 of the worlds most admired and innovative brands. AlFuttaim Groups entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect excellence collaboration and integrity; AlFuttaim Group continues to enrich the lives and aspirations of our customers each and every day.


Overview of the role

To act as a trusted advisor to the country management team business stakeholders and HR Business Partners on all matters related to HR service delivery such as onboarding offboarding government services employee service management life and work events HR technology support company policies and local regulations among other tasks as required. Work in liaison with all businesses in Egypt and provide support and guidance. Ensure that new and existing businesses can scale up activities. Design develop and implement relevant HR strategies practices and technology solutions that are built taking into consideration the challenges encountered by the businesses in Egypt and in parallel ensure full compliance with relevant Group HR policies and guidelines and local labour laws. Work with the Group Head of HR Operations to drive AFGs incountry application of the People Services service delivery model and strategic performance objectives.


What you will do

  • Lead HR Operations by acting as a trusted advisor to the country management team on all employee matters such as payroll inputs on and offboarding HR service management queries insurance and government services. Managing complexities related to the country macroeconomics HR data and document management regulations etc.
  • Build and develop a qualified talented and dedicated team of people able to deliver the vision of making People Services the main point of contact for all HR related matters.
  • Together with the Group Head of HR Operations develop a strategic plan for the onboarding and offboarding processes and implement to improve the overall experience for new hires and leavers whilst ensuring full compliance to local labour laws and Group AFG policies and guidelines.
  • Ensure the Corporate Induction delivered by the People Services team is of a high quality and that all information related to the Group relevant policies online selfservice portals etc. are provided to the employees in an engaging way.
  • Design streamlined processes for a seamless integration between Talent Acquisition and onboarding.
  • Ensure that the monthly payroll cycle is executed accurately and that it is completed within the payroll cutoff timelines. Work closely with the Group HRIS function to drive best practice and continuous improvement in the payroll area. Develop metrics as appropriate. Final settlements are carried out in a timely manner with 100% accuracy.
  • Implement effective processes for relevant social insurance and taxation (as required) visa applications medical insurance (in collaboration with Group Total Rewards) company housing company cars and other relevant benefits or requirements.
  • Enhance the service delivery model to all AlFuttaims businesses in an efficient and effective manner to support growth business development and expansion focusing on a Plug & Play approach to new business.
  • Deliver transactional and standard HR services in a timely manner and in line with the SLA. This includes but is not limited to areas such as onboarding offboarding government services employee data management and information ERP (enterprise resource management) system management payroll rewards and incentives.
  • Coordinate with internal stakeholders including finance accounting and tax to resolve discrepancies and address issues related to financial reconciliations.
  • Act as a trusted service partner to ensure customer intimacy and guide the business stakeholders and HR Business Partners as per their requirements and best practice.
  • Liaise with relevant Centres of Excellence.
  • Act as change agent and facilitate change management and transition management especially concerning scaling the business through expansion business development and growth.
  • Partnering with Group Employee Relations and the Group Head of HR Operations on ER aspects as required an in support of the HR Business Partners. Provide guidance fair and consistent advice as needed on local law and Al Futtaim Policies.
  • Act as an advisor to business heads & HR Business Partners in order to educate them and minimise risks for the business. Ensure compliance with HR policy.
  • Ensure necessary feedback is provided to the Group on company policies and procedures to support sound business changes in the country as well as ensuring appropriate communication and implementation through well thought through change management programmes.
  • In partnership with the Group Centres of Excellence be the custodian of all HR policies and procedures at the country level and provide fair and consistent advice to HR Business Partners and Business Heads.
  • Identify policy improvements and provide recommendations to the Group for implementation. Provide solutions to employees and managers as per company HR policies and procedures.
  • Ensure that compliance to HR policies is maintained; review and strengthen internal controls and procedures; and provide guidance to leadership teams on process and governance.
  • Develop and nurture strong relationships with vendors to ensure seamless collaboration and optimal performance.
  • Conduct regular assessments of vendor performance and implement improvement initiatives as needed to maintain high standards of service delivery.
  • Monitor vendor compliance with contractual obligations and service level agreements ensuring adherence to quality standards and regulatory requirements.
  • Manage governmental services; design and implement an efficient employee labour relations process together with relevant subject matter experts and internal stakeholders and propose solutions on complex matters to businesses related to government matters.
  • Manage all social insurance and taxation aspects as required as well as visa labour contracts and related processes ensuring full compliance with local regulations.
  • Educate and support the HR Business Partners with ongoing requirements as received from governmental agencies.
  • Provide support for collating and analyzing and visualizing relevant HR and business data in order to enable effective datasupported decisionmaking by HR leaders and the business.
  • Work with the Group Head of HR Operations and the Group HRIS team on any HR analytics and reporting projects and activities.
  • Support Groups Global Mobility programme and promote global mobility.
  • Work with the Group Head of HR Operations and the Head of HR Technology and Analytics on relevant HR technology implementations.
  • Provide change leadership to Heads of Business and HR Business Partners and participate actively as a leader in any related change management programme.
  • Drive innovation in the HR Operations practices through the use of cloudbased technology artificial intelligence chatbots and machine learning among other available and current tools.

Required Skills to be successful

  • Must be able to manage multiple assignments simultaneously and have strong organizational skills.
  • Ability to prioritize and oversee multiple assignments in a fastpaced environment.
  • Effective time management skills and ability to meet deadlines.
  • Team management
  • Stakeholders management

What equips you for the role

  • Human Resources Psychology or other relevant Business Management Degree
  • CIPD qualification desirable Chartered Member level preferable
  • Must have a minimum of 710 years Human Resources Operations / Shared Services management experience including experience being exposed to applicable HR technology. Experience from related industries preferred.
  • Must have strong mediation and counselling skills.
  • Must have analytical and tactical abilities.
  • Must have deep knowledge of local laws and regulations concerning the labour market.
  • Must have the ability to acquire and analyse local market demographics as well as economic and labour market conditions.
  • Enhanced computer skills using recent MS Office suite. HR technology literate preferably with SAP SuccessFactors Employee Central or SAP HCM; Oracle Fusion or Oracle EBusiness Suite or Workday.

Were here to provide excellent service but a little help from you can ensure a fivestar candidate experience from start to finish.


Before you click apply: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a wellcrafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours but also how candidates align with our Values of Respect Integrity Collaboration and Excellence.


As part of our candidate experience promise we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

This job has been sourced from an external job board.
More jobs on

Employment Type

Full Time

About Company

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.