German Speaking Customer Service
German Speaking Customer Service
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Job Description
Named one of Forbes top Travel Tech Startups Taking Europe by Storm , and backed by Europe's leading tech investors, Zizoo is becoming a household name by digitalizing the boat rental industry. We want you to join us as Zizoo redefines travel for the eco-friendly, outdoorsy audience, and completely streamlines an industry that uses pen and paper or other inconvenient booking methods. We re building the infrastructure for transforming the nautical world from the ground up and looking for talents who could help us make it happen.
We are the next big thing in travel!
We re looking for a confident Customer Service Specialist who enjoys teamwork with a get-things-done attitude and a passion for making clients happy. Candidates who are fluent in German and English speaking skills. Any additional languages including Italian French or Spanish are a bonus but not necessary.
Tasks
- Act as our customer's primary point of contact
- Deliver an outstanding customer experience
- Be a part of a highly motivated team that enjoys teamwork, and delivering the best guidance to our customers
- Develop rapport with our customers in all interactions; offer solutions - not excuses
- Assist our clients by turning their boat holiday dreams into a reality
- Channel feedback from your customers back to the product team to influence our product development
- Proactively improve processes for you and your team
Requirements
- You are customer-obsessed and find pride and joy in your work
- Expert in delivering effective solutions
- Engaging and personable; capable of bringing out the positive in any situation
- You are self-confident, self-determined and extremely proactive
- You are positive and team-oriented
- Fluent in German and English - speaking and writing
Benefits
- Growth Opportunities: Unlock your full potential with our supportive training and ample chance to grow and develop within the company
- Collaborative Team Culture: Join a supportive and diverse team that values collaboration, creativity and an inclusive work environment.
- Recognition and Appreciation: Be appreciated for your hard work and good performance through our employee recognition program, rewards and incentives.
- Exciting Company Events: Engage in fun and memorable company events, team-building activities, and social gatherings that bring our team closer together.
- And, of course, boat holiday discounts!
Join us today and be a part of a vibrant and rewarding work environment where your skills and contributions are valued and your career aspirations are fully supported. We look forward to your application!
**Please note that this role is based onsite in Athens, Greece.
Employment Type
Full Time
