Front Desk Agent
Front Desk Agent
Posted on :
04-02-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2497258
- Kicking off truly memorable guest experiences with the warmest of welcomes
- Acknowledging IHG Rewards Club members and returning guests in person or over the phone
- Taking, managing, and receiving payments for guest bookings
- Making the check-in and check-out process feel swift and seamless
- Staying one step of our guests’ needs to anticipate requests and offer tailored recommendations
- Being our guests’ trusted contact – helping with everything from bill issues to restaurant recommendations
- Demonstrate awareness and adhere to the occupational, health and safety legislation, policies and procedures.
- Be familiar with the Hotel safety, first aid, fire and emergency procedures and operating equipment safely and responsibly.
- Report security incidents and accidents in accordance with the Hotel requirements.
Employment Type
Full Time
Department / Functional Area
Chefs / F&B / Housekeeping / Front Desk
Key Skills
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