Dutch-speaking Customer Support to high paid casino client in Malta

Are you a true people person who gets kicks out of solving problems Our client is now looking for Dutchspeaking customer support gurus to join their team in Malta!

Meet the client:

They are a diverse and fastgrowing online casino operator active in regulated markets with offices based in Malta Estonia and The Netherlands. You can now join their dynamic capable and enthusiastic team!
Due to the continued growth and success of their brands they are now searching for more Aclass talents to join their mission to build the next iGaming giant!

Tasks

Job Overview & Responsibilities:

• Providing fast accurate personal and polite advice and product knowledge to customers via phone email and live chat.
• Keeping track of player accounts.
• Handling occasional supportive tasks from our other departments. This is a great opportunity to get to know the business from different angles and to grow professionally!
• Our specialists work 8hour shifts including mornings evenings weekends and public holidays. ( No night shifts )

Requirements

Who are we looking for:

• A native Dutch with a good knowledge of written and spoken English.
• A serviceminded person willing to do his / her utmost to solve customers queries effectively while even enjoying the process.
• Solutionminded problem solver.
• A flexible team player who is able to work independently.
• Customer service experience is a plus but you dont need experience in the gaming business. They provide full training for all their employees.

Benefits

What they offer:

• A hybrid working model with 2 days working from our fabulous office and up to 3 days working from home;
• Competitive salary based on experience and qualifications;
• Brand new offices;
• Private parking;
• Health insurance;
• Wellbeing and fitness allowance;
• Employee assistance program;
• Birthday wishes with something special;
• Weekly office lunches and daily nibbles such as fresh fruit and healthy snacks