Digital Services

Responsibilities:
• Responsible for digital transformation projects, through working closely with various departments to collect requirements, like customer service, HR, Sales , IT & Marketing teams to achieve higher revenues and better customer experience.
• Conduct business Analysis & solution architecture to ensure logical connection and arrangements between system components internally , between Digital system and the rest of eco system for all digital services & channels.
• Abide by the standards, best practices of digitalization and provide solutions that will cater any digital based service or project that are dynamic and scalable to allow future developments.
• Perform Project management activities, like Scope, budget, schedule & resources management since the kick-off of the project till the launch and post deployment monitoring.