Digital Customer Service Specialist

Stay informed about our products, services, and policies to effectively address customer inquiries and provide accurate information.
- Engage in outbound sales calls to potential customers, promoting our products or services and converting leads into sales.
- Market for Anasia shop through upselling during calls.
- Monitor and moderate client interactions on various social media platforms to maintain a professional and respectful online environment.
- Engage with clients in a proactive and helpful manner, providing accurate information and addressing any concerns or issues raised.
- Implement strategies to foster positive client interactions and enhance customer satisfaction through social media platforms.
- Collaborate with the marketing team to develop and execute social media campaigns and initiatives aimed at promoting client engagement and retention.