Danish Customer And Sales Officer JID7734

The Sales Officer is responsible for handling sales customer onboarding and document verification of a loan portfolio.

Tasks

• Actively seek new sales by executing appointed strategies and instructions;
• Adhering to the teams sales targets and deadlines;
• Collaborate with the Sales team members to constantly improve process efficiency and overall results;
• Customer onboarding and verification of documents as per the Banks Policies and Operational Procedures;
• Understand thoroughly the Banks products whilst ensuring that customers are always presented accurate information;
• Responding to any customer queries via email SMS and phone;
• Provide an excellent customer experience;
• Work closely with other Bank departments especially Payments and Collections in order to ensure transparent and efficient interaction;
• Ensure adherence to the Banks Code of Ethics and related policies;
• Involvement in production of Sales reports;
• Involvement in training and mentoring of other team members;
• Assist in documentation of the teams Operational Procedures;
• Providing ideas and suggesting ways for the improvement of operational systems processes and procedures;
• Execute ad hoc tasks as may be requested by the Head of Marketing.

Requirements

• We are looking for energetic empathetic and positive individuals with great communication skills with a resultsdriven approach and a passion for Sales.
• Higher Education qualification;
• Able to read write and speak fluent Danish and English;
• Essential demonstrable experience in sales of financial products;
• Experience with customer database is a plus;
• Team player with customer oriented mindset;
• Able to demonstrate basic computer skills including use of Microsoft Office for Windows (Outlook Word and Excel);
• Able to follow oral and written instruction and to identify exceptions;
• Attention to detail initiative and high standard of work;
• Willingness to learn and grow.