Customer Support Spe....
Customer Support Specialist
Posted on :
05-08-2022
Employer Active
1 Vacancy
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Job Description
Req ID : 1377105
Job Description
- We are looking for a knowledgeable candidate to give solid advice in different fields. You will be responsible for analyzing a situation and providing a fresh perspective.
- Reply to cases and questions sent by the users in a clear and constructive way
- Filtering the received cases and distributing them based on the specialty
- Building a database of questions and their relative answers
- Handling the support cases with efficiency and high responsiveness
Job Requirements
- 1-2 Years of experience
- Educational background in psychology , sociology or social work
- Excellent problem-solving skills
- Articulate and masters the art of delivering information in simple and consistent form.
- Excellent in Arabic, English and French (written)
- Provide advice or suggestions for improvement according to objectives
- Master the skill of searching and finding the most accurate information in different fields
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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