Customer Support - D....
Customer Support - Delhi
Posted on :
21-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2649513
Company Description
MyOperator has been adopted by 10000 businesses including IRCTC Razorpay Amazon PwC E&Y Apollo
and more.
In 2022 MyOperator launched SMB focused conversation app Heyo Phone backed by superangels Amit
Chaudhary (Lenskart) Aakash Chaudhry(AakashByjus)
Come and join our remote first team as we remimagine the future of communication.
MyOperator is Indias cloud communications leader trusted by 10000 businesses. MyOperator offers an
omnichannel SAAS platform with:
Cloud Call Center/ Contact Center Software
WhatsApp API
IVR and Tollfree Number
Multistore telephony
Requirements
Roles and Responsibilities
This role will be responsible for the Onboarding of WABA clients.
Which will include ensuring that they have FB verified.
If they dont have FB verified the FBM agent must complete the process with the client.
This role will be responsible for doing essential followup until the activation process is completed.
Reports need to be built monthly and weekly for activation status.
Candidates should have good written and spoken English skills.
Candidate must have good customer support etiquette.
Minimum 1 year of work experience in Customer Onboarding
Graduated
Technical Support Customer Support
Employment Type
Full Time
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