Customer Support Agent

Are you looking for an exciting career opportunity within a fastpaced international environment Because we have big goals and we want you to be part of them. We are looking to welcome a German speaking Sachbearbeiter im Kundenservice (m/d/w) to my clients team to help make a difference in the world.

Do you love customer support and want to be part of a fast growing and international company

What will you do:

• Communicate with clients via phone and email ( NO CALL CENTRE!)
• Resolve issues in a timely manner and escalate unresolved issues while following procedures
• Data entry and process monitoring
• Contract management and supporting the sales team
• Resolving issues in a timely manner and escalating unresolved issues while following procedures
• Data entry: includes entering data into the Company's database/software system Microsoft Excel Word etc
• Training: Assist with the training of new employees as required
• Attend client meetings if necessary
• Thriving in an international environment alongside other talented and innovated individuals

Must have:

• Experience from call center Customer support hotelReceptionist
• German native Level and English fluency

What will you get:

• International fun yet professional environment
• On offer is a permanent ( unbefristeter Vertrag) contract directly with my client.
• Working hours are Monday Friday 40 hours per week
• Holidays 25
• Salary range depends on experience but competitive for the sector

For a first informal call please send me your English CV and we will talk about the role.