Customer Success Services Principal Engineer
Posted on :
13-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2616406
- Assess and analyze customers business needs to make sure that Oracle solutions meets the customer’s objectives.
- Ensure Oracle cloud / OnPrem technologies are leveraged appropriately using best practices.
- Be the Oracle Solution Delivery authority to ensure that customers make informed decisions regarding scope to achieve beneficial solutions cost effectiveness, quality and re-usability.
- Providing technical guidance on Oracle cloud and/or on-premise solutions to customer and other Oracle team members to underpin successful delivery.
- Support solutions around multi-cloud and hybrid cloud setups.
- Ensure successful handover from Implementation toward operations making sure the implemented solution will fit the customer requirements.
- Maintain the Oracle Solution to make sure the customer demands needs will be met. Platforms for Oracle solutions are on premise, cloud or hybrid running various workloads (application, middleware, database and infrastructure).
- Working closely with the Technical Account Manager to ensure that the individual work streams are technically well managed.
- Be the main contact for new business opportunities by supporting our pre-sales team. Identifies and promotes opportunities for sales of Oracle products and services to support business growth.
- Actively lead and contribute to strategic programs and initiatives.
- Ability to be a technical team leader and coach team members in relevant skills. Finding ways to recognize the contributions of others in the team.
- To summary - helping to use and take the best advantage of all the value our company offers to our customers.
Employment Type
Full Time
Department / Functional Area
Key Skills
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