Customer Success Eng....
Customer Success Engineer
Posted on :
26-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2665121
Requirement
- Excellent sales and customer service skills with a proven ability to explain technical products to technical and nontechnical audiences.
- In depth experience with deploying and testing applications APIs would be a great plus.
- Setup and Troubleshoot integration between our product and third party services such as VPN Active Directory IAM services and other SaaS products.
- Familiarity with programming languages APIs databases and web technologies.
- Proficiency in documenting procedures troubleshooting steps and creating knowledge base articles.
- Customerfocused mindset with a passion for delivering exceptional service.
Qualifications
- Proven experience of 2 years in a technical support or customer success role preferably in a software company in Security or IAM Domain.
- Bachelors degree in Computer Science Engineering or related technical field (or equivalent practical experience).
customer success management,technical demonstrations,software troubleshooting,software as a service (saas),customer service
Employment Type
Full Time
Key Skills
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