Customer Service Representative

About Us:

Edge Tutor is an innovative platform that offers comprehensive tutor support solutions. It provides rewarding learning experiences by sourcing screening training and retaining highly qualified tutors. The platform was founded in 2022 by Harvard alumnus Henry MotteMuoz and initially operated under Edukasyon

Job Description:

Our client portfolio is growing and now our team must match it. We are hiring and training a Customer Service Representative to manage the sales and customer accounts within the United States. The Customer Service Representative will be the face of our company and the brand they are assigned therefore must possess and maintain a professional demeanor. As the Customer Service Representative you will be provided support from our training team and will be assigned to work with a more established Customer Account Manager. The Customer Service Representative will be responsible for their assigned region and must collect customer data and information through oneonone interactions and strategize day by day. If your goal in your career is to create awareness and brand visibility and work within a fun competitive culture then our Customer Service team may be just what you are looking for.

Daily Responsibilities:

Execute customerfacing promotional offerings within their assigned region
Maintain a relationship with the customer throughout the entire process when they become a member of our client
Bring creative and innovative ideas to the customer service team to provide astounding service for our customers and our client
Promote working sales trends to the rest of the customer service team to increase overall revenue throughout the company and within the team
Submit daily sales to the executive team to stay on track of reaching company and personal sales goals*

Requirements:

Customer Service management sales experience is preffered
Open to adapting to understand various market and sales trends throughout the region assigned
Strong business acumen and strong presentation skills
A degree within a relevant field is preferred but not a requirement
Travel throughout the region (reimbursement of travel is given) to meet with customers

Notice:

Applicants from United States Only!!!

Job Type: Fulltime

Pay: $40000.00 $50000.00 per year

Benefits:

401(k)
Paid time off

Compensation package:

Bonus opportunities
Commission pay

Experience:

• Customer Service: 3 years (Required)

Schedule:

Monday to Friday
Weekends as needed

Work Location: Remote