Customer Service Executive - Shop Ship
Posted on :
23-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2658176
- Explain and promote the Shop & Ship service to potential customers to ensure a full understanding of the service.
- Review Mailboxes for new subscribers and log customer information into the system.
- Follow up on all online subscriptions, check the integrity of the logged customer information, and contact all online customers to ensure they are aware of how to best use the service.
- Update customer’s information on their respective profiles in the system and ensure the delivery address is complete to achieve successful delivery of customer’s packages.
- Daily follow-up on all service desks and customer care requests by taking the needed action within the set time frame.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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