Customer Engineer

The core purpose of this role is to contact potential students who have shown interest to courses being offered by The consultant is required to call all potential students and explain the benefit of enrolling in the courses and give information regarding enrolling, fees and the starting of each programme or any other information Consultants are required to use their sales expertise to persuade students to enroll for the programmes on

Plan Call List of existing enquiries

Call potential students to enroll them for our upcoming programmes

Close deals and ensure that potential students have made their payments for the courses

Handle objections the best way possible to ensure targets are met

Researching potential companies where we could assist and add value

Generating leads for the Sales team

Cold Calling and securing appointments with high level decision makers of the company

Contacting potential or existing customers to inform them about a product or service

Answering questions about products or the company

Asking questions to understand customer requirements and close sales

Enter and update customer information in the database

Competencies

Task/priority management skills

Attention to Details

Accuracy

Communication skills, including telephone skills

Business Understanding

Organising skills

Able to communicate professionally at multiple levels when dealing with clients, superiors, colleagues, and other

Time management, including the ability to respond to and resolve queries and issues in minimum

Team player

Negotiation skills

Work under pressure

Personal attributes

Good people and communication

Resilience

Deadline orientated must demonstrate an acute sense of urgency and

Work in a fast-paced office

Focus on analysing and solving problems

Passion for optimizing work performance

Emotional control when dealing with clients and management

Requirements

• Matric
  

• Minimum 2 Years Sales Experience
• Computer Literacy (Ms Office Word, Excel and Outlook)
  
• Proven Sales skills
  
• Good Objection handling skills
  
• Excellent communication skills