Customer Campaign Manager fmd

Tasks

• Strategic and operational planning as well as implementation of omnichannel cross and upselling campaigns for our existing customer base.
• Effective customer contact via all our communication channels (online email telesales and mobile app).
• Collaboration with product management marketing and customer intelligence for targeted customer engagement.
• Creation of personalized customer communication and control of the display via various channels.
• Continuous analysis and optimization of campaign results to increase customer satisfaction and loyalty.
• Presentation of campaign concepts and results to stakeholders and decisionmakers.

Qualifications

• Several years of professional experience in sales or marketing ideally in the IT industry.
• Expertise in designing and executing datadriven campaigns.
• Knowledge of cloud and AI technologies as well as a sound understanding of technical contexts is a plus.
• Strong numerical reasoning and analytical thinking skills.
• Enthusiasm for implementing innovative ideas and concepts.
• Excellent communication skills in German and English.
• Teamoriented independent and goaloriented work style.

Benefits

• Hybrid working model with home office option.
• Flexible working hours through trustbased working hours.
• At some locations a subsidized canteen and various free drinks.
• Modern office space with very good transport connections.
• Various employee discounts for activities and products.
• Employee events such as summer and winter parties as well as workshops.
• Numerous training and development opportunities.
• Various health offers such as sports and health courses.

About IONOS

IONOS is the leading European digitalization partner for small and mediumsized businesses (SMB). The company serves around six million customers and operates across 18 markets in Europe and North America with its services being accessible worldwide. With its Web Presence & Productivity portfolio IONOS acts as a onestop shop for all digitalization needs: from domains and web hosting to classic website builders and doityourself solutions from ecommerce to online marketing tools. In addition the company offers Cloud Solutions to enterprises who are looking to move to the cloud as their businesses evolve.

We value diversity and welcome all applications regardless of for example gender nationality ethnic or social origin religion disability age as well as sexual orientation and identity physical characteristics marital status or any other irrelevant factor subject to applicable law.