Communication specialist

Strong data and systems knowledge, research customers across multiple platforms and systems determining and completing the records as appropriate to ensure the customer information is correct
Flags duplicate in Microsoft databases and lists, find the right contacts in Microsoft systems first, confirm the contact information through external sources such as LinkedIn, web search, and others, and bring in additional contacts following Microsoft Privacy and CELA rules
Researches and updates: website information, industry information, number of employees, associated companies, address, and phone numbers
Understands Microsoft segmentation and account management in order to identify, and provide the necessary proof and instructions to properly segment organizations. Knowledge of Government, not-for-profit, Education, and commercial segmentation of global and local rules
Demonstrate strong data search techniques skills and advanced data manipulation