Collection Specialist
Posted on :
12-02-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2524260
- Leveraging your excellent negotiation and communication skills, to provide assistance to customers to ensure timely payment of dues.
- You'll have business and individual targets to achieve so should be comfortable with being goal orientated.
- Prioritisation and multitasking are key aspects of this role, as you will be working with high volumes of customer queries, processing and resolving transactions, refunds and processing reconciliations.
- Building a trusted relationship with customers, maintaining confidentiality, demonstrating high levels of empathy & understanding to find the most suitable outcomes.
- Maintain and monitor accounts, and customer profiles and conduct investigations as appropriate to ensure timely resolutions.
- Making sure all account statuses and records are kept up to date, and providing timely reporting to the wider business.
- You thrive in working as part of a team, bringing energy, enthusiasm, and be vocal in sharing feedback and making valuable contributions that will enhance and improve the collections operations.
Employment Type
Full Time
Department / Functional Area
Key Skills
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