Collection Specialist

Job Description

• Follow up with the customers to collect the payments before due dates via email and Calls.
• Responsible for handling and resolving any problems faced the customers in the collection process
• Respond to client calls and inquiries
• Resend invoices and reminder statements as required
• Checking the client’s payment history for accurate communication in terms of collection to find a best way for payment and cut short the delay.
• Ensure that all collection procedures are operating in accordance to policies and procedures of the organization.
• Negotiates payment arrangements and follows up to make sure the payments are made.
• Finalize daily transactions, and refer any back log to the collection manager.
• Prepare a prioritized list of outstanding payments according to severity of delinquency.
• Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
• Dealing with the governmental sector.
• Making a forcating sheet for collection.
• Following up the invoice receiving process .

Job Requirements

• Bachelor degree in Business Administration from a reputable university.
• Fluent in English.
• Can work under pressure.
• Can handle multitask work.
• Attention to detail.
• Excellent knowledge in Microsoft office.
• Finance Knowledge is Must.
• Problem-solving skills.
• Excellent communication skills.
• Experience in dealing and negotiating with difficult people.
• High level of flexibility and time management.
• Experience in IT Industry is preferable.
• Knowledge at the financial application system Great Plans (GP) system).