Client Service Coordinator Remote
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Job Description
As a Remote Client Service Travel Coordinator youll play a pivotal role in ensuring seamless travel experiences for our clients while delivering unparalleled service. This remote position requires a detailoriented individual with a deep understanding of travel logistics and a commitment to exceeding client expectations.
Key Responsibilities:
Client Relationship Management: Act as the primary point of contact for clients understanding their travel preferences and curating personalized itineraries to meet their needs and desires.
Travel Planning: Utilize your expertise in travel logistics to research destinations accommodation transportation options and activities ensuring a smooth and enjoyable travel experience for clients.
Communication Excellence: Engage with clients via various channels including email phone calls and virtual meetings providing expert guidance answering inquiries and addressing any concerns promptly and professionally.
Vendor Coordination: Liaise with travel vendors such as airlines hotels and tour operators to secure bookings negotiate rates and resolve any issues that may arise during the travel planning process.
Problem Solving: Proactively anticipate and troubleshoot any potential issues or challenges related to travel arrangements offering creative solutions to ensure client satisfaction.
Sales Support: Collaborate closely with the sales team to identify opportunities for upselling additional travel services or packages maximizing revenue potential and enhancing the overall client experience.
Requirements
Requirements:
- Previous experience in client service customer support or related fields preferred.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in using CRM software and other relevant tools.
- Ability to work independently in a remote environment while maintaining a collaborative team spirit.
Benefits
- Competitive base salary with the potential to earn up to $65000 in commission.
- Flexible remote work arrangements allowing you to work from anywhere with an internet connection.
- Exciting opportunities for professional development and career advancement in the travel industry.
- Travel perks.
Excellent Communication Skills: Strong verbal and written communication skills are essential for effectively interacting with clients and colleagues. Organizational Abilities: Exceptional organizational skills are required to manage multiple bookings simultaneously and ensure accuracy in all communications and documentation. Customer Focus: A customer-centric approach and a commitment to providing outstanding service are essential for success in this role. Travel Industry Knowledge: Basic knowledge of the travel industry, including popular destinations, booking procedures, and travel regulations, is preferred. Technical Proficiency: Proficiency in using computer systems, booking platforms, and communication tools is necessary for efficiently performing job duties in a remote environment. Self-Motivation: The ability to work independently, meet deadlines, and drive results is crucial for success in a commission-based role.
Employment Type
Full Time
