Client Account Manager

• Function as the main point of contact for assigned accounts.
• Daily Client inquiries on Zoho desk which includes our services.
• Understanding the type of inquiry responding to them on time and service oriented manner.
• Getting on a client call as and when needed to build client relationships.
• Grow and maintain your network within assigned accounts through consistent and effective communication.
• Proactively contact prospective clients within assigned accounts to present opportunities for mutual growth. Be the bridge between what they offer offer and what the client needs.
• Effectively manage communications between clients and internal teams.
• Indepth knowledge and ability to handle queries regarding our services and solutions.
• Educate clients on service lines solutions pricing availability etc.
• Consistently achieve and exceed revenue quotas.
• Provide accurate revenue forecasts weekly.
• Maintain a robust and uptodate pipeline for existing and upsell/crosssell opportunities.
• Selfstarter with ability to modify set processes depending on the task at hand.

Requirements

• 3 year of working experience in Account Management & Client Relationships.
• Ability to communicate present and influence key stakeholders at all levels of an organisation.
• Strong sense of urgency motivation and professionalism.
• Ability to workwell individually and as a member of a team.
• Strong Internetresearch skills required.
• Excellent presentation interpersonal verbal and written communication skills.
• Proven ability to juggle multiple account management projects at a time while maintaining sharp attention to detail.
• Ability to handle a fastpaced environment and challenging workload.
• Proficiency utilizing enterprise CRM tools such as Salesforce Zoho CRM etc.

• Open door policy
• Friendly work culture
• Employee focused
• Team bonding
• Flexibility in shifts
• Gym membership
• Networking
• Hybrid work model
• Join a rapidly growing B2B SaaS company at the forefront of the localization industry.
• Collaborate with a diverse team of professionals passionate about making a global impact.
• Opportunities for career advancement and professional growth.
• Flexible work arrangements that prioritize worklife balance.
• Tools equipment and guidance you need to not just succeed but set new heights of success.
• Last but not the least the opportunity to get involved share ideas and upskill right from the getgo. You will make a real tangible difference to the business while furthering your own career.
• Candidates matching with this requirement can share their updated resume with details of their present salary expectations & notice period.

presentation skills,verbal and written communication skills,client relationships,upsell/cross-sell opportunities,b2b,enterprise crm tools,b2b client account management,b2b saas,account management projects,it industry experience,internet-research skills,international clients,client account management,revenue forecasting