Chief Concierge

Responsibilities:
• Comprehensive knowledge of local tourist attractions, restaurants, shows, bars and night clubs.
• Extensive network in all aspects of entertainment and trendy places.
• Exceptional guest relations interaction.
• Instruct and give clear directions to guests as requested.
• Negotiate best rates for hotel guests.
• Organize and lead the concierge team, valet parking and doorman to ensure service excellence.
• Bear management responsibility for the processes in the Hotel front driveway. Specialist instruction and control of all employees subject to his supervision and their work, design of work schedules and calculating working hours, assistance in drawing up the holiday schedule.
• Ensuring comprehensive guest support by high level management of information and sales meetings and optimal processing of tasks in the Lobby / Concierge area by agreement with the Front Office.