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Call Center Advisor
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Call Center Advisor
drjobs Call Center Advisor العربية

Call Center Advisor

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1 Vacancy
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Jobs by Experience

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0 - 6 years

Job Location

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Cairo - Egypt

Monthly Salary

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EGP 4000 - 6000

Nationality

Egyptian

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 1255951

Job Description

  • Responding to customer’s calls
  • Management and resolve customer complaints
  • Identifying and escalate issues to supervisors
  • Providing product and service information to customers
  • Researching required information using available resources
  • Documenting all calls' information according to standard operating procedures
  • Adhering to defined procedures, standards and performance expectations

Job Requirements

  • Excellent English Speaker
  • GRADS ONLY
  • Previous CS Experience is a plus
  • Maximum Age Limit 30 years

Employment Type

Full Time

Department / Functional Area

Helpdesk / Customer Service / Telecalling

Key Skills

About Company

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