Business Support Capability Manager VOIS
Posted on :
28-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2671333
- Lead and the customer implementation and production deployment, and address and overcome technical objections that arise throughout the process.
- Ability to manage a diverse collection of engineering professionals either from deployment or Support perspectives.
- Maintain customer satisfaction through working with the internal teams to resolve product problems affecting post-implementation (BUILD) customer satisfaction.
- Understand and Participate on Enterprise customers’ solutions (Fixed, Voice, Data, IoT, UC…etc.) Support Workflows and escalation paths
- Ensure appropriate actions and long-term plans are in place to meet customers engagement and satisfaction targets for different segments including Large Enterprise and SME/SoHo.
Employment Type
Full Time
Department / Functional Area
Key Skills
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