Business Process Lead Return-to-supplier
Posted on :
19-03-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
19-03-2024
Job Description
Req ID : 2644222
Description:
Are you passionate about process excellence process optimization and continuous
improvement Are you comfortable engaging with and coaching stakeholders in the delivery of business improvement projects
As the Business Process Optimization Lead you will play a pivotal role in transforming and streamlining our clients endtoend business processes to enhance operational efficiency reduce costs and improve overall business performance. Leveraging your expertise in ReturntoSupplier (RTS)/customer service (electronics) processes you will lead crossfunctional initiatives to drive process excellence and operational effectiveness across the organization.
Youll be confident working in a flexible fastpaced environment and are able to quickly understand and convert knowledge/data into wellstructured and easy to understand concepts.
What youll do:
improvement Are you comfortable engaging with and coaching stakeholders in the delivery of business improvement projects
As the Business Process Optimization Lead you will play a pivotal role in transforming and streamlining our clients endtoend business processes to enhance operational efficiency reduce costs and improve overall business performance. Leveraging your expertise in ReturntoSupplier (RTS)/customer service (electronics) processes you will lead crossfunctional initiatives to drive process excellence and operational effectiveness across the organization.
Youll be confident working in a flexible fastpaced environment and are able to quickly understand and convert knowledge/data into wellstructured and easy to understand concepts.
What youll do:
- Assess current ReturntoSupplier (RTS)/ Customer service processes in conjunction with the upgrade to SAP S4 Hana following a global template model.
- Develop strategies and initiatives to optimize processes and enhance operational performance.
- Lead business analysts and technical consultants to drive process improvement workshops and initiatives with business stakeholders.
- Facilitate process redesign workshops to identify business process pain points root causes and robust scalable solutions to drive process efficiency and customer experience improvements that align vendor solutions to client requirements.
- Design futurestate solutions through data analysis to understand current process performance identify improvement opportunities and challenge currentstate processes.
- Partner with IT teams to leverage the upgraded SAP S4 Hana platform and global template for RTS processes.
- Identify opportunities to maximize the benefits of the new technology streamline workflows and improve data accuracy through system integration and automation tools.
- Document business processes using industry standard business process modelling notations BPMN 2.0 and promote standardization and consistency.
- Partner with IT teams to leverage technology solutions and automation tools to streamline RTS processes improve data accuracy and enhance system integration.
- Develop KPIs and performance metrics to monitor the effectiveness of RTS processes. Continuously track performance analyze data and identify opportunities for further optimization.
- Occasional overseas travel can be expected.
What we ll offer you:
- Innovative projects and international Teams around our Digital Transformation environment
- Longterm oriented and valuedriven corporate culture
- Excellent career opportunities as well as space for selfinitiative we demand and encourage
- The task to rethink Strategy & Transformation projects and create tangible results
- Successful growth along all dimensions of digital topics
- Worldclass trainings embedded in a global expert network
- Competitive salary & benefits and secondtonone perspectives for growth
What you ll bring:
- Proven experience (at least 610 years) in business transformation with minimum 35 years in leading process redesign (RTS) and implementation preferably in a business transformation or ERP implementation context ideally in a consulting environment
- Experience with manufacturing industry particular dealing with processes such as spare part warehousing procurement repair and warranties.
- Knowledge and deep understanding of RTS processes accounting principles procurement practices and supply chain operations.
- Demonstrated ability to independently design decompose and document business processes using BPMN 2.0
- Understanding of continuous improvement and business and process architecture.
- Strong client facing skills including top notch written and verbal communication
- Experience in multiple industry sectors particularly Consumer product sectors or manufacturing industry.
- Experience in the application of methodologies such as Lean or Six Sigma.
- Experience in standard organisational processes such as RTS.
- Experience in ERP systems (SAP) or SAP Hana transformation is highly desirable.
- Exposure to RPA and intelligent automation implementation
Employment Type
Full Time
Company Industry
Key Skills
- Accounts Handling
- Law Enforcement
- ABB
- Gym
- Corporate Development
- Art
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