Booking Changes Oper....
Booking Changes Operator
Posted on :
30-01-2024
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Jobs by Experience
4-5years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
30-01-2024
Job Description
Req ID : 2486278
This is a remote position.
About the Client:
Their innovative layby model allows you to explore the world debtfree. With the freedom to lock in great travel deals today using just a small deposit and paying the remainder in up to 26 weekly payments they empower you to travel on your terms.
Responsibilities:
This role is part of Pay Later Travels Booking Management Team. The Booking Management Team is responsible for managing any changes to customers bookings. Key Responsibilities will include:
- Update and maintain complex cancellation and change queues.
- This involves communicating with passengers about change/cancel fees along with actioning required changes/cancellations.
- Monitoring airlineinitiated schedule changes (via SABRE queues) and communicating these changes to customers
- At times checking the imminent departure queues
Requirements
Skills Required:
- Strong GDS skills (has strong past experience with Sabre)
- Highlevel customer service orientation and decisionmaking skills
- Strong interpersonal and communication skills both oral and written
- Proficiency in computer skills including Microsoft Outlook Microsoft Office programs and Pipedrive
- Highly selfmotivated and ambitious in achieving goals.
- Fast learner who always strives to deliver above and beyond the companys expectations
- Confident with the ability to prioritize and meet deadlines while working under pressure
- Flexibility with shifting schedules
Qualifications:
- Bachelor s Degree or at least 3 years of working experience.
Past Experience:
- CRS/GDS background is a must (native Sabre or Amadeus)
- At least 3 years SABRE GDS experience.
- Experience in the travel industry specifically
- Expert with International reservations
- Experience with ticket issuance change cancellations and airline schedule changes (individual will need to perform all of these tasks
- Must have Fiber Optic internet with at least 25 Mbps bandwidth
- Must have a backup desktop or laptop with the latest OS
- Must be able to work from 5PM 2AM (possible flexi time)
Benefits
WHAT WE OFFER:
Great Place to WorkCertified Company
Premium HMO
Holistic employee experience
Workfromhome and hybrid work setup
Rewards and incentives
Monthly engagement activities
Career advancement opportunities
Paid referral program
Skills Required: Strong GDS skills (has strong past experience with Sabre) High-level customer service orientation and decision-making skills Strong interpersonal and communication skills, both oral and written Proficiency in computer skills including Microsoft Outlook, Microsoft Office programs, and Pipedrive Highly self-motivated and ambitious in achieving goals. Fast learner who always strives to deliver above and beyond the company's expectations Confident, with the ability to prioritize and meet deadlines while working under pressure Flexibility with shifting schedules Qualifications: Bachelor s Degree or at least 3 years of working experience. Past Experience: CRS/GDS background is a must (native Sabre or Amadeus) At least 3 years SABRE GDS experience. Experience in the travel industry, specifically Expert with International reservations Experience with ticket issuance, change, cancellations, and airline schedule changes (individual will need to perform all of these tasks Must have Fiber Optic internet with at least 25 Mbps bandwidth Must have a backup desktop or laptop with the latest OS Must be able to work from 5PM - 2AM (possible flexi time)
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
