Area Manager

The role of the Area Manager is to provide leadership and operational direction to team members across Majid Al Futtaim Entertainment assigned site/s. This role will also ensure working closely with the Director of Operations to secure topline, bottom-line revenues, policies, and procedures and setting the Key Performance Indicators for their designated locations.

ROLE PROFILE

• Ensures that all sites are operating in line with set SOPs while ensuring adherence to MAF policies and guidelines and responsible for effective implementation and management of Customer Service Excellence.
• Continuously monitors performance assigned operations and ensures adherence to operations budgets for the site and reports any variances
• Supports new or expanding sites, specifically focusing on the validation of procedural/operational aspects and customer satisfaction.
• Ensures profitability of all assigned accounts down to individual site locations and assists the Director of Operations with actions to achieve financial goals.
• Monitors revenue activity reports and financial statements to determine progress and status in attaining operation’s objectives, develop strategies, and initiate activities to address areas of concern.
• Leads new F&B regional projects by liaising with key stakeholders to ensure a seamless delivery of new projects.
• Works closely with the marketing team to drive revenue growth opportunities through an annual F&B promotions calendar to ensure daily targets are achieved.
• Promotes a culture of safety and security with the team and oversees any health and safety or crisis management.