After Sales Engineer
Posted on :
27-04-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2425585
- Set-up and Monitoring systems for efficiency performance department and operations of after-sales and maintenance.
- Following up service centers requests of spare parts or repair jobs.
- Collecting voice of customers VOC from service centers or end user complains.
- Calculating expenditures and supervising maintenance budgets and estimating costs for their procedures.
- Ensure that all technicians and maintenance personnel adhere to safety rules.
- Organizing and performing the duties of technicians and maintenance staff.
- Contributing to identifying the necessary training needs for the department’s employees and approving them in coordination with the human resources department.
- Following up spare parts list stock and generate P/O at time to guarantee spare parts availability.
- Tracking the usage of spare parts of both components and tools.
- Reporting analysis of all incoming and outgoing tasks.
- Stick to quality specifications for all processes.
- Develop a qualified and efficient Home Appliance services team to execute the service plan.
Employment Type
Full Time
Department / Functional Area
Key Skills
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