Account RepresentativeCustomer Service Specialist to Pronotice

About Pronotice

At Pronotice we are more than just a supplier to the restaurant and food service industry; we are a strategic partner for success. Our mission is to provide topquality supplies that not only meet the demands of our customers business but also remain affordable and dependable. With a comprehensive range of singleuse food service products including gloves containers tableware cups lids and various food packaging solutions Pronotice is here to ensure that our clients are always wellequipped to excel in the fastpaced food service industry. We understand the importance of affordability in managing your operations and thats why we deliver value without compromising on quality.

About the position

Pronotice is currently seeking a versatile and customerfocused individual to join our team as an Account Representative/Customer Service Specialist. In this role you will be responsible for managing and executing inside sales activities while also providing exceptional customer service to our valued clients. The ideal candidate will possess strong sales acumen excellent communication skills and a passion for delivering outstanding customer experiences.

Responsibilities:

Actively manage inside sales efforts including prospecting lead generation and closing sales via phone and email

Develop and maintain strong relationships with existing clients serving as the primary point of contact for their needs and inquiries

Provide exemplary customer service by promptly addressing customer questions concerns and issues

Process sales orders accurately and efficiently ensuring a seamless experience for customers from order placement to delivery

Collaborate with crossfunctional teams including sales marketing and operations to ensure customer satisfaction and drive business growth

Proactively identify opportunities to upsell or crosssell products and services to existing customers

Maintain accurate and uptodate records of customer interactions and transactions in CRM software

Stay informed about product offerings industry trends and competitive landscape to better serve customers and drive sales

Qualifications:

Bachelors degree or equivalent

Minimum of 2 years of sales experience preferably in a salesoriented role

Proven track record of meeting or exceeding sales targets and customer satisfaction metrics

Strong customer service skills with a focus on building and maintaining client relationships

Excellent communication skills both verbal and written

Ability to multitask prioritize and manage time effectively in a fastpaced environment

Proficiency in Microsoft Office

If you are a motivated and salescentric individual with a passion for service excellence we invite you to apply for this exciting opportunity. Join our team and play a key role in driving sales growth and delivering exceptional experiences to our valued customers.

What We Offer:

As we are in the early years of our journey your role will be very important moving forward. For the right person there will be an opportunity to grow together with Pronotice as the sales team expands. We offer a longterm career path and comprehensive medical dental and vision insurance.

Location: Daytona Beach


Diversity and Inclusion:

Pronotice is deeply committed to fostering a diverse and inclusive work environment. We are proud to be an equal opportunity employer and welcome all qualified candidates regardless of race color religion sex national origin or any other protected status.

Ready to join our journey Apply now and explore our vision and products at Be part of the Pronotice family and help shape the future of the food service industry.

If you have any questions please contact Talent Acquisition Partner Annie strm at