Account Manager - Digital Agency

Responsiblity:

• Determining client needs by conducting in-person or electronic meetings to outline their digital goals.
• Developing and implementing a comprehensive digital strategy for assigned clients.
• Overseeing the client's online presence and identifying areas of improvement.
• Presenting effective social media strategies and training to clients when needed.
• Analyzing the effectiveness of digital strategies by tracking metrics such as customer conversion rates and cost-per-click.
• Creating and maintaining positive, long-term relationships with clients to build trust.
• Writing reports on digital advertising campaign performance on a monthly or weekly basis.
• Acting as a point of contact for clients to address any digital management queries or concerns.
• Keeping abreast with the digital industry.