Employer Active
Warrington - UK
Not Disclosed
Salary Not Disclosed
1 Vacancy
CTS specialises in delivering toptier IT services for the legal sector encompassing IT strategy technology platforms cyber protection and managed services. Our strong reputation for service excellence with integrity reflects our passionate commitment. We prioritise investing in our team and cultivating an inclusive culture that rewards ambition and encourages independent thinking.
Join us at CTS on an exciting journey where we lead transformative changes in user experience and operational excellence for global legal services firms. As a trusted digital transformation partner we stand out by empowering our teams in collaborative environments and offering continuous learning opportunities distinguishing us from other Managed Service Providers (MSPs). At CTS our steadfast commitment is to foster an inclusive culture ensuring that every team member feels valued respected and heard.
We are recruiting 2nd Line Service Desk Engineers to join our expanding team based In Daresbury.
Responsibilities
As a second Line Service Desk Engineer at CTS you will provide robust service delivery to our clients in a dynamic environment you will Ensure that the thirdparty applications are installed and run effectively and efficiently across customer platforms. You will also:
Essential Criteria.
You will be a natural problem solver with great attention to detail. You will have an eye forspotting opportunities to refine and improve processes and the ability to communicate effectively with clients and third parties both facetoface and over the phone in a friendly and highly confident manner.
you will need to troubleshoot and resolve issues relating to the below tech:
Experience in these technologies is not essential but would be an advantage:
What we can offer you.
Full Time