Spanish Associate TL QA

Crescare Solutions

Job Location:

Pune - India

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

JOB DESCRIPTION
Join our growing team for exciting opportunities in the US Spanish Process

Open Positions:
Spanish Collector / Associate
Spanish QA
Spanish Team Leader (TL)
Location: Pune Kharadi
Shift: US Shifts 5 Days Working 2 Rotational Week Offs
Salary: Hike on last drawn ( Negotiable )

Recruiters no -

Role Descriptions

Spanish Collector
Manage and follow up on overdue accounts with Spanish-speaking clients maintain excellent customer service during collections and resolve payment discrepancies efficiently.

Spanish QA
Monitor and evaluate calls/interactions ensure process compliance and quality standards provide feedback sessions and help improve overall team performance.

Spanish Team Leader (TL)
Lead and manage a team of Spanish-speaking associates drive team performance handle client escalations maintain KPIs and motivate the team to achieve targets.

Qualifications
Proficiency in written & spoken Spanish and English
Excellent communication & interpersonal skills
Minimum 6 months of experience in US Spanish Voice Process / Collections / QA / Team Handling roles
Strong problem-solving skills & attention to detail
Ability to work in an on-site team-driven environment
Knowledge of collection laws & regulations is an added advantage
Language Requirement: Spanish (Mandatory)