Human Resource Professional

Position Summary 

The Human Resources Professional serves in a key HR generalist role within the Office of the Chief Administrative Officer (CAO) providing day-to-day functional support to employees and leadership across the CAO portfolio. This results-oriented position is responsible for delivering high-quality HR services that strengthen operations promote consistency and support employees throughout the employment lifecycle. Assignments are received from carried out for and reported to the Human Resources Manager. 

Essential Functions 

• Provides guidance to employees and supervisors on HR policies procedures and best practices ensuring clarity consistency and compliance. 

• Supports recruitment and hiring processes including drafting job postings coordinating interviews managing candidate communication and assisting with onboarding activities. 

• Assists with employee relations by gathering information documenting concerns and supporting the HR Manager in resolving workplace issues. 

• Processes personnel actions such as new hires promotions separations and other classification-related transactions in alignment with City policies and timelines. 

• Coordinates training professional development and performance management activities for CAO employees. 

• Maintains accurate and confidential employee records ensuring timely updates in the HRIS and adherence to data integrity standards. 

• Conducts research prepares reports and develops materials that support strategic HR initiatives and continuous improvement efforts. 

• Serves as a point of contact for benefit questions leave administration and general HR inquiries escalating complex issues as appropriate. 

• Supports the implementation of CAO-wide HR projects process improvements and organizational initiatives that strengthen employee engagement and operational efficiency. 

• Oversee the onboarding process for new hires rehires reinstatements and transfers ensuring timely completion of all required documentation and tasks. 

• Process Municipal ID Cards submit relevant transactions and supervisor changes through Oracle and request access to One Philly Employee Self Service (ESS) and One Time and Leave (OTL) systems. 

• Process separations transfers demotions leave of absence requests internal promotions and retirements through Oracle. 

• Ensure that terminal leave documentation is prepared for submission to the Finance department. 

• Manage all aspects of benefits enrollment including health dental vision life insurance disability and other voluntary benefits. Ensure accurate and timely processing of enrollments life status changes and separations.  

• Administer FMLA leave requests in compliance with federal and state regulations. Ensure all records are accurately maintained and monitor leave usage.  

• Assist with accommodations for employees with disabilities ensuring the companys compliance with the Americans with Disabilities Act (ADA).  

• Coordinate and conduct benefits-related training sessions for employees and managers to ensure they understand how to access and utilize their benefits.  

• Ensure compliance with federal state and local regulations related to benefits including FMLA ADA COBRA HIPAA and others.  

• All other duties as assigned.  

Required Competencies Knowledge Skills and Abilities 

Knowledge 

• Human resources principles and practices including recruitment employee relations and personnel administration. 

• City policies administrative board regulations and HR procedures. 

• HRIS systems data integrity standards and recordkeeping requirements. 

• Employment laws and regulations such as FLSA FMLA EEO and ADA. 

• Organizational development concepts performance management tools and training methodologies. 

Skills 

• Interpreting and applying HR policies and procedures consistently and accurately. 

• Clear professional communication in both verbal and written formats. 

• Problem-solving research and preparing concise summaries reports and recommendations. 

• Building collaborative relationships and providing high-quality customer service. 

• Managing multiple assignments prioritizing workload and maintaining strong attention to detail. 

Abilities 

• Exercising sound judgment discretion and confidentiality with sensitive information. 

• Analyzing data identifying trends and supporting evidence-based decision-making. 

• Navigating HRIS and related technology platforms efficiently. 

• Working independently while contributing effectively to team-based projects. 

• Adapting to changing organizational needs meeting deadlines and maintaining composure under pressure. 

Qualifications :

Bachelors degree program in Human Resources Personnel Administration Labor Relations Industrial Relations Industrial Psychology Public Administration or a closely related field. 

Two to four years of professional HR generalist experience. 

Preferred: Completion of an HR-related certification (i.e. SHRM HRCI World at Work). 

We value diverse experiences and are open to flexible qualifications. If you are passionate about this role and meet some of the key criteria we encourage you to apply. 

Additional Information :

TO APPLY: Interested candidates must submit a cover letter and resume.

Salary Range: $65000-$80000

Discover the Perks of Being a City of Philadelphia Employee:

• Transportation: City employees get unlimited FREE public transportation all year long through SEPTAs Key Advantage program. Employees can ride on SEPTA buses subways trolleys and regional rail for their daily commute and more.
• Parental Benefits: The City offers its employees 8 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation sick leave and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses extending not only to City employees but in some cases spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22 2023 vaccinations are no longer required for new employees that work in non-medical non-emergency or patient facing positions with the City of Philadelphia. As a result only employees in positions providing services that are patient-facing medical care (ex: Nurses doctors emergency medical personnel) must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race ethnicity color sex sexual orientation gender identity religion national origin ancestry age disability marital status source of income familial status genetic information or domestic or sexual violence victim status. If you believe you were discriminated against call the Philadelphia Commission on Human Relations at or send an email to

For more information go to: Human Relations Website: Work :

No

Employment Type :

Full-time