Manager – Field & Channel Program Management (Greater Asia)

Description -

The Manager Field & Channel Program Management will lead a team of Project/Program Managers delivering Field and Channel initiatives across Greater Asia. This role is accountable for translating global FC strategies and programs into countrylevel execution acting as a Management of Change (MoC) lead to ensure adoption governance and sustained business impact. The position requires strong people leadership execution rigor and the ability to influence across a highly matrixed multicountry environment.

Key Responsibilities

• People Leadership: Lead coach and develop a team of Project/Program Managers; set clear performance expectations and drive a culture of accountability and delivery excellence.

• Program Delivery: Own endtoend delivery of Field & Channel programs across Greater Asia ensuring disciplined execution risk management and benefits realization.

• Change Management: Act as MoC lead for FC initiatives managing stakeholder impacts communications training readiness and adoption across countries.

• GlobaltoCountry Deployment: Translate global FC strategies into structured regional and country rollout plans balancing standardization with necessary localization.

• Stakeholder Influence: Influence senior stakeholders at L4 level across Field Channel Sales Partner and Support functions; manage escalations and competing priorities.

• Governance & Metrics: Establish program governance operating cadence and KPI tracking aligned to productivity quality cost compliance and customer experience outcomes.

Qualifications

Required

• 10 years in program/project management or operations transformation with 3 years of people management.

• Proven experience delivering multicountry programs in a matrix organization.

• Strong change management and stakeholder influence capabilities.

• Excellent executive communication and structured problemsolving skills.

Preferred

• Experience in Field Services Channel/Partner ecosystems or service operations.

• Exposure to global strategy deployment within a regional (APJ / Greater Asia) context.

• Familiarity with structured change or transformation frameworks.

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Equal Opportunity Employer (EEO) -

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