Novotel Singapore on Stevens Houseman

• To sign in & out for work at the beginning and end of shift
• To be responsible for keys and Duty phone assigned
• Ensure the highest level of guest service through the application of Fairmont Core standards and standard operating policies.
• Make sure all soiled linen is regularly emptied from the pantry and returned to the linen room.
• Stock up all pantries with clean linen according to par-stock.
• Assist the linen room as required with daily tasks.
• Report immediately any Lost and Found article(s).
• Report any equipment which is malfunctioning.
• Ensure that all equipment including vacuums used for the day are cleaned and stored in the storeroom.
• Vacuum all corridors and staircases as assigned by section.
• Bring any guest supplies daily to pantries according to daily order list and replenish service areas.
• Note all Guest requests received via HSK Supervisors/Management and carry out exactly all requests.
• Move furniture from time to time.
• Refill daily chemicals.
• Clean all walls lights/ceiling lights as required.
• Assist with the removal of guestroom drapery for cleaning.
• Conduct deep cleaning tasks as assigned (eg. Spot carpet cleaning shower head de-scaling etc.
• Assist in managing stock inventory inform superiors when stock is running low
• Work closely with Supervisors / Coordinators in running of guest supplies including usage of how many extra beds and baby cots daily keeping track of special items sent to rooms and update accordingly.
• Keep Housekeeping Office floor pantries & storerooms Fridge clean & tidy at all times.
• Report anything which could be classed as a Health & Safety hazard.
• Assist in on job training of new House Attendants as and when required.
• Attend training courses given by Housekeeping and Talent & Culture.
• Carry out valet services when required (e.g. collection/delivery laundry orders)

Remote Work :

No

Employment Type :

Full-time