Client Manager

Job Description:

dentsu is a network designed for whats next helping clients predict and plan for disruptive future opportunities and create new paths to growth in a sustainable economy. As a unified organisation dentsu brings together deep expertise across media creative and customer experience to deliver integrated solutions that drive meaningful progress for clients and society.

Having just won Campaign Briefs Media Agency of the Year we are now excited to invite applications for the role of Client Manager with our awesome team in Perth.

The role:

As a Client Manager youll take ownership of day-to-day client relationships and lead the delivery of high-quality integrated media solutions across your portfolio.

Working closely with the Client Director youll lead campaign responses oversee execution end-to-end and ensure strong commercial performance across your accounts. Youll also play a key role in developing junior talent setting team standards and driving operational excellence.

Core responsibilities:

• Own client relationships acting as the primary contact for campaign delivery and operational excellence

• Lead brief responses and media planning delivering strategic insight-led recommendations

• Develop media plans across traditional and digital channels aligned to client objectives

• Oversee end-to-end campaign execution ensuring quality accuracy and timeliness across all deliverables

• Support the Client Director in managing the commercial health of accounts including resource utilisation forecasting and fee reconciliation

• Lead coach and develop the Client Executive and Client Associate building capability and accountability

A bit about you:

• Strong client management experience with confidence leading conversations and presentations

• Strong media knowledge across both traditional and digital media

• Strategic thinker with the ability to translate business objectives into effective media plans

• Experience managing budgets scopes and supporting growth opportunities

• Analytical mindset with the ability to interpret data and turning insights into action

• High attention to detail ensuring budgets and reconciliations are managed with precision

• A collaborative leader who develops and motivates teams while maintaining high standards

• Highly organised and able to manage multiple clients and competing priorities

Experience & Qualifications

• 35 years experience in a media agency environment or like-minded organisation

• Proven track record delivering integrated media campaigns across digital and traditional channels

• Experience managing and developing junior team members

• Strong understanding of media tools such as SMD Nielsen OzTAM and Roy Morgan

• Experience working with government clients or compliance frameworks is highly regarded

Whats in it for you:

• Real flexibility to work when and where you feel most productive with our Be the Best You policy which includes a $250 contribution to your home office set up

• The opportunity to give back with dedicated volunteer leave and our whole-company event One Day for Change

• 5 weeks annual leave after 2 years of service and 3 whole company Wellness days off per year for you to switch off and take your day your way

• Opportunity tojoin National dentsu DEI Councils to contribute to driving diversity of thought through our network

• Career Development and Learning & Development opportunities including access to our global online dentsu University

Become a champion for meaningful progress:

Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us this is the foundation for great innovation which in turn generates better outcomes for our people partners and communities. This is why we encourage applications from people with disabilities and of all ages nationalities backgrounds and cultures.

If you want to belong to a one global network where opportunities are limitless we look forward to welcoming you.

#LI-LS2

#LI-Hybrid

#dentsuAU

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