Administrative Assistant

SHAMROCK ROOFING & CONSTRUCTION

Administrative Assistant

Full -Time In-Office Overland Park KS

At Shamrock Roofing & Construction were growing fast and looking for a motivated organized and tech-comfortable individual to join our team as a Client Onboarding & CRM Assistant. This is an excellent opportunity for someone beginning their career in operations customer support administration or technology who wants hands-on experience working with CRM systems client onboarding and internal operations.

In this role youll help support the rollout and day-to-day use of our proprietary roofing CRM platform. Youll work closely with team members across operations client support and technology to help ensure clients and internal users have a smooth onboarding experience and ongoing support.

Were looking for someone who is eager to learn detail-oriented dependable and excited to grow with a fast-paced company.

Key Responsibilities

Client Onboarding Support

• Assist with onboarding new clients and internal teams into the platform
• Help set up user accounts permissions and basic CRM configurations
• Collect and organize onboarding information including company details and team information
• Communicate with clients and internal team members throughout the onboarding process
• Track onboarding progress and maintain accurate records

CRM & Administrative Support

• Provide basic support to users navigating the CRM platform
• Help maintain accurate CRM records and identify missing or duplicate information
• Assist with updating onboarding guides training materials and internal documentation
• Support testing and feedback efforts for new platform features and updates

Operational Coordination

• Schedule onboarding meetings follow-ups and internal tasks
• Organize digital files and onboarding documentation
• Assist with reporting and tracking onboarding activity and completion metrics
• Support day-to-day administrative tasks for the operations team

What We Offer

• Full-Time In Office Position
• Monday-Friday 8:00 am to 5:00 pm an hour for lunch
• Medical/Dental/Vision Insurance after 30 days of employment
• PTO accrual after 30 Days of employment
• 401K after 6 months of employment
• Compensation Range: $40k-$50k based on experience
• All new hires are subject to a 90-day probationary period

Requirements:

• Strong organization and attention to detail
• Comfortable learning and using new software and digital tools
• Positive attitude and willingness to learn
• Good written and verbal communication skills
• Ability to manage multiple tasks in a fast-paced environment
• Basic proficiency in Microsoft Office and/or Google Workspace

Preferred (But Not Required)

• Previous internship office customer service or administrative experience
• Familiarity with CRM systems such as Salesforce HubSpot or AccuLynx
• Interest in operations technology customer success or project coordination
• Experience in roofing construction or home services is a plus

Additional Information

Shamrock Roofing & Construction provides equal employment opportunities to all applicants without regard to race color religion sex national origin age disability sexual orientation or genetic information. All offers are contingent upon successful completion of a background check and Motor Vehicle Record (MVR) review. Shamrock participates in the E-Verify Program.