Associate Compliance Auditor

Collinson is the global privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences loyalty and customer engagement and insurance solutions for over 400 million consumers.

Collinson is the operator of Priority Pass the worlds original and leading airport experiences programme. Travellers can access a network of 1500 lounges and travel experiences including dining retail sleep and spa in over 650 airports in 148 countries helping to elevate the journey into something special. We work with the worlds leading payment networks over 1400 banks 90 airlines and 20 hotel groups worldwide.

We have been bringing innovation to the market since inception from launching the first independent global VIP lounge access Programme Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include Mastercard American Express Cathay Pacific British Airways LATAM Flying Blue Accor EasyJet HSBC Chase HDFC.

Our mission is focused on doing good beyond profit which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition the success of our business is delivered through the diverse and talented team of over 2200 global colleagues.

We are looking for an experienced Compliance Auditor / Compliance Monitoring Officer to join the Compliance team within our Insurance Division. This is an excellent opportunity for someone with strong FCA regulatory knowledge and hands-on compliance assurance experience to play a key role in delivering a risk-based compliance monitoring programme across both internal operations and external insurance distribution partners.

This role offers exposure to a broad range of insurance products and stakeholders across multiple jurisdictions alongside the opportunity to independently manage audits from planning through to reporting and action closure.

About the role

Reporting into the Compliance Officer you will support the delivery of the divisions risk-based Compliance Monitoring Plan helping to provide assurance to the business identify regulatory risks and improve adherence to regulatory and contractual requirements.

The role involves conducting audits across internal business functions as well as external agents and partners distributing insurance products across Multi-lines Travel and Accident & Health business lines.

This is predominantly an office-based and remote audit role with occasional domestic and European travel required.

Key responsibilities

• Plan and deliver 2nd line risk-based compliance audits and monitoring reviews

• Draft audit scopes aligned to regulatory requirements and business risk profiles

• Conduct audit fieldwork including evidence reviews stakeholder interviews walkthroughs and control testing

• Produce clear high-quality audit reports with practical and proportionate recommendations

• Identify root causes and support remediation activity

• Track validate and oversee the timely completion of audit actions

• Build effective relationships with internal stakeholders and external distribution partners

• Provide independent challenge while maintaining a collaborative approach

• Support thematic reviews and regulatory readiness activity

• Maintain accurate audit documentation records and correspondence

• Keep up to date with emerging regulatory developments and industry expectations

You will be an experienced compliance professional with strong audit or monitoring capability gained within financial services ideally insurance distribution.

You will also have:

• Minimum 2 years experience within a 2nd line Compliance Assurance Compliance Monitoring or Compliance Audit role

• Strong knowledge of FCA regulation relevant to insurance distribution including PRIN SYSC ICOBS and DISP

• Experience auditing third parties intermediaries agents or outsourced service providers

• Strong analytical investigative and report-writing skills

• Excellent stakeholder management and communication skills

• The ability to manage multiple audits and competing priorities effectively

• High levels of integrity professionalism and independence

• Confidence handling challenging conversations and delivering constructive feedback

• Good working knowledge of Microsoft Office and compliance/audit systems

Desirable:

• ICA CII or other relevant compliance qualifications

• Exposure to MFSA or wider European regulatory frameworks

What we offer

• Hybrid working model

• Opportunity to work across international insurance operations

• Exposure to a broad and varied compliance assurance programme

• Collaborative and supportive team environment

• Professional development and ongoing learning opportunities

If you are looking for a role where you can take ownership of audits work closely with a wide range of stakeholders and contribute to a strong compliance culture within a growing insurance business we would like to hear from you.

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour race ethnicity gender identity sexual orientation neurodivergence family status age individuals with disabilities and people from all backgrounds cultures and experiences as we strongly believe this contributes to our on-going success.

We are focused on continually evolving our purpose driven high performing culture providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action Do the right thing One team and Be insight led. These help guide everything we do internally in terms of how we think act and interact right through to how we deliver value to our customers and clients.

In your application please feel free to note which pronouns you use (For example - she/her/hers he/him/his they/them/theirs etc).

If you need any extra support throughout the interview process then please email us at