Channel Marketing Offers, Product Manager, Vice President

You enjoy shaping the future of product innovation as a core leader driving value for customers guiding successful launches and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager within the Consumer Bank - Channel Marketing team you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground you guide the successful launch of products gather crucial feedback and ensure top-tier client experiences. With a strong commitment to scalability resiliency and stability you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

• Owns and leads the modernization and transformation of customer offers across multiple lines of business
• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns maintains and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the products key success metrics such as cost feature and functionality risk posture and reliability
• Manages product releases and is fully accountable for all testing pre and post deployment
• Owns production monitoring and actively triages issues with technology partners
• Owns the product planning process and travels to meet with partners and stakeholders
• Acts as the voice of the customer by synthesizing feedback and translating insights into clear product priorities and outcomes
• Partners with cross-functional teams (e.g. engineering design marketing analytics) to deliver high-quality products with strong scalability resiliency and stability
• Leads end-to-end product life cycle activities from concept through launch incorporating feedback loops to continuously improve the client experience

Required qualifications capabilities and skills

• 5 years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle design and data analytics
• Proven ability to lead product life cycle activities including discovery ideation strategic development requirements definition and value management
• Demonstrated experience partnering with and supporting multiple lines of business
• Proven ability to fully own and account for a substantial book of work with autonomy
• Superior expertise in improving product metrics scaling existing products to further meet the needs of a growing customer base and continuously evaluating new opportunities to drive innovation
• Proven experience owning customer-facing experiences that drive engagement and retention
• Proven ability to engage and partner with other Product and Technology teams to deliver roadmap priorities
• Strong analytical and problem-solving skills with the ability to define measure and manage product success metrics (e.g. cost functionality risk posture reliability)
• Effective communication and stakeholder management skills with the ability to align cross-functional partners to deliver against product strategy and vision
• Ability to drive product decisions using data customer feedback and lifecycle learnings to improve outcomes and client experiences

Preferred qualifications capabilities and skills

• Experience in leading highly visible strategically critical initiatives under tight deadlines
• Demonstrated prior experience working in a highly matrixed complex organization
• Executive presence and proven excellence in effectively communicating product value to stakeholders and senior leaders
• Experience influencing without direct authority and building alignment across multiple stakeholders and teams
• Demonstrated ability to support high-quality product launches through coordinated planning readiness and post-launch feedback collection
• Familiarity with operating models that emphasize scalability resiliency and stability as core product outcomes
• Strong track record of applying customer insights and metrics to continuously refine product strategy roadmap and experience