Community Assistant

Key Responsibilities

• Provide clerical and administrative support to various departments as needed.
• Serve as the central point of coordination and communication for the community effectively acting as the hub of operations.

• Process billing and expense submissions through Concur in an accurate and timely manner.
• Manage and support PCC billing including housekeeping-related charges and utilities.
• Coordinate billing tasks related to WorxHub ensuring proper documentation and follow-through.

• Maintain organize and stock marketing and informational materials.
• Deliver exceptional customer service to all external and internal Cook Valley Estates guests and team members by answering questions and providing accurate information.
• Oversee and manage the reservation process for community rooms and guest rooms.

• Coordinate distribute and track internal mail U.S. mail and packages as needed.
• Monitor inventory levels and ensure office supplies are adequately stocked and ordered.

• Address and resolve issues or complaints from visitors or team members promptly professionally and effectively.
• Provide detailed information regarding community services policies procedures and events.
• Maintain awareness of the community calendar to answer questions and assist with scheduling activities and meetings.

Skills Knowledge & Expertise

• Must have as a minimum 2 years of clerical/secretarial experience.
• Proficient in Microsoft Office Suite (Word Excel Outlook) and office equipment (e.g. phone systems printers).
• Ability to learn and be proficient at several software programs including Visual Touch and Cubigo
• Position requires the ability to lift and move objects weighing up to 35 pounds without assistance.
• Excellent organizational interpersonal and communication skills with a strong customer service mindset.
• Ability to effectively work with individuals of all age groups and varying cognitive levels.

Job Benefits

• Career Growth & Development Take your career to the next level with our tuition assistance programs and educational scholarships.
• Wellness Program & Reimbursement Prioritize your health and well-being reimbursed $120 a year!
• Competitive Benefits for Full-Time Team Members Enjoy Medical Vision & Dental Insurance starting on the 1st of the month after 30 days of hire.
• Retirement Savings Plan Secure your future with employer contributions.
• Daily Pay Get paid when YOU want!
• Generous Paid Time Off (PTO) Includes 6 Paid Holidays and 2 Floating Holidays.
• Team Member Referral Bonus Program Earn $500 when you bring great people to our team!