External Communications Officer

External Communications Officer

Location: Homebased with occasional travel to Memorial House Coalville Leicestershire and other locations

Hours: 35 hours per week working Monday to Friday

Salary: 31295 per annum (People & Strategy RFJ 4)

Contract: Permanent

About us

Emh group is one of the largest providers of affordable housing care and support services in the East Midlands with a strong track record of helping people and communities thrive. We are proud of the positive impact we make by creating safe sustainable communities and delivering services that genuinely improve lives.

Diversity is one of our core values and we support a number of colleague network groups. We are also proud to be a Disability Confident employer committed to creating an inclusive workplace and supporting people with disabilities and difference to thrive.

About the team and why now is such an exciting time to join

This is an exciting time to join emh Communications team. Were strengthening how we engage with residents partners the media and wider stakeholders and as part of this were growing the team and creating three brandnew roles:

• Digital Communications Officer
• Internal Communications Advisor
• External Communications Officer

These new roles give you the opportunity to be part of a newly expanded collaborative team helping to shape how we communicate externally and how the organisation is seen and understood. Youll join at a key point of change and growth with real scope to influence approaches build relationships and make a visible impact.

We welcome applications from all regardless of race faith age sexuality gender identity neurodivergence or disability and if there is anything we can do to make the application process more accessible to you please let us know.

The role

As our External Communications Officer youll support the delivery of highquality external communications media relations and stakeholder engagement activity that protects and enhances emh groups reputation.

Working closely with the Senior External Communications Advisor and colleagues across the growing Communications team youll help produce clear accessible and engaging content for external audiences support media activity and contribute to proactive reputationbuilding across local communities and the wider housing sector.

This role is ideal for someone who enjoys writing compelling content building relationships and working in a fastpaced environment where no two days are the same.

About you

Were looking for someone who:

• Has experience producing highquality written content for external audiences
• Understands media PR and reputation management principles
• Is confident working across multiple channels including web and social media
• Can manage competing priorities while maintaining accuracy and attention to detail
• Enjoys working collaboratively as part of a growing team

Experience in housing local government the public sector or a regulated environment is welcomed but not essential.

Our values

Our values are central to everything we do and were looking for people who can help live our values of Integrity Diversity Openness Accountability Clarity and Excellence.

Company benefits

Our package includes:

• Competitive salary
• Contributory pension scheme
• Health cash plan BHSF
• 39 days annual leave (including statutory days) increasing to 44 days with length ofservice (pro-rata for part time)
• Flexible working
• A wide range of training and development opportunities (we are an Investors in People accredited organisation)

For further information about the role please see attached Job Description and Person Specification.

Key dates

Closing date: Friday 29th May 2026 at 23.59.

How to apply

Please send an up- to-date CV with a covering letter of no more than 3 sides of A4 detailing how you meet the requirements of the person specification. (Please note your covering letter and CV will need to be on the same document).

Please note: we may close these vacancies earlier than the advertised deadline if we receive a high volume of applications. We therefore encourage you to apply as soon as possible to avoid missing out.

We ask all candidates to evidencetheir right to work status during the recruitment process. Please click here for a list of Sponsor Licence holders in the UK and information on the types of roles that are eligible for sponsorship.

emhis one of the largest providers of affordable homes and care & support services in the East Midlands.

We have more than 20000 properties in more than 40 local authority areas across the region and we provide care and support to hundreds more customers.

Our group includes:

• emh Homes: providing affordable homes for rent and ownership across the region
  
• emh Care & Support:providing care and support services to a wide range of customers from people with disabilities to victims of domestic abuse
  
• Midlands Rural Housing: a specialist rural housing services and expertise
  
• emh Sharpes:Landscaping & Gardening