Digital Communications Officer

Digital Communications Officer

Location: Homebased with occasional travel to Memorial House Coalville Leicestershire and other locations
Hours: 35 hours per week working Monday to Friday
Salary: 31295 per annum (People & Strategy RFJ 4)
Contract: Permanent

About us

Emh group is one of the largest providers of affordable housing care and support services in the East Midlands with a strong track record of helping people and communities thrive. We are proud of the positive impact we make by creating safe sustainable communities and delivering services that genuinely improve lives.

Diversity is one of our core values and we support a number of colleague network groups. We are also proud to be a Disability Confident employer committed to creating an inclusive workplace and supporting people with disabilities and difference to thrive.

We welcome applications from all regardless of race faith age sexuality gender identity neurodivergence or disability and if there is anything we can do to make the application process more accessible to you please let us know.

About the team and why now is such an exciting time to join

This is an exciting time to join emh Communications team. Were strengthening how we connect with residents colleagues and stakeholders and as part of this were growing the team and creating three brandnew roles:

• Digital Communications Officer
• Internal Communications Advisor
• External Communications Officer

This growth reflects the importance we place on clear engaging and accessible communications and gives you the opportunity to help shape a new collaborative team from the ground up. Youll join at a key moment helping to establish ways of working develop channels and make a real impact across the organisation.

The role

As our Digital Communications Officer youll play a central role in delivering high quality customerfocused digital communications that support our services and strengthen our reputation.

Youll manage and develop our digital channels including our website intranet and social media ensuring content is clear accessible up to date and aligned with our values. Working closely with colleagues across the organisation youll turn complex information into engaging digital content that works for our diverse audiences.

This is an ideal opportunity for someone who enjoys combining creativity with insight and who wants to be part of a growing supportive communications team where ideas and innovation are encouraged.

About you

Were looking for someone who:

• Has experience managing digital platforms such as websites intranets and social media channels
• Is a confident adaptable writer with the ability to tailor content for different audiences
• Understands the importance of accessibility and inclusive communication
• Enjoys working collaboratively and building strong relationships across teams
• Is curious proactive and keen to help develop new ways of working in a growing team

Experience in housing the public sector or a notforprofit environment is welcomed but not essential.

Our values

Our values are important to us and were looking for people who can help us live our values of Integrity Diversity Openness Accountability Clarity and Excellence.

Company benefits

Our package includes:

• Competitive salary
• Contributory pension scheme
• Health cash plan BHSF
• 39 days annual leave (including statutory days) increasing to 44 days with length ofservice (pro-rata for part time)
• Flexible working
• A wide range of training and development opportunities (we are an Investors in People accredited organisation)

For further information about the role please see attached Job Description and Person Specification.

Key dates

Closing date: Friday 29th May 2026 at 23.59.

How to apply

Please send an up- to-date CV with a covering letter of no more than 3 sides of A4 detailing how you meet the requirements of the person specification. (Please note your covering letter and CV will need to be on the same document).

Please note: we may close these vacancies earlier than the advertised deadline if we receive a high volume of applications. We therefore encourage you to apply as soon as possible to avoid missing out.

We ask all candidates to evidencetheir right to work status during the recruitment process. Please click here for a list of Sponsor Licence holders in the UK and information on the types of roles that are eligible for sponsorship.

emhis one of the largest providers of affordable homes and care & support services in the East Midlands.

We have more than 20000 properties in more than 40 local authority areas across the region and we provide care and support to hundreds more customers.

Our group includes:

• emh Homes: providing affordable homes for rent and ownership across the region
  
• emh Care & Support:providing care and support services to a wide range of customers from people with disabilities to victims of domestic abuse
  
• Midlands Rural Housing: a specialist rural housing services and expertise
  
• emh Sharpes:Landscaping & Gardening