The Clinical Support Administrator will:

• Oversee day-to-day clinic operations to ensure efficient workflow

• Maintain a clean safe and professional environment for patients and staff

• Provide friendly timely assistance to customers via phone email and in person

• Schedule services and appointments for clients

• Welcome and assist clients upon arrival to the clinic at the front desk.

• Maintain thorough records of client interactions including verbal discussions and email communications

• Process upload and manage medical documentation within the claims management system

• Ensure all patient records and documentation are accurate complete and up to date

• Review and process prior-authorization requests based on established guidelines

• Provide timely updates and relevant file management information to all parties

To be successful as a Clinical Support Administrator with TeksMed you will need:

• Experience in a healthcare clinic or customer service environment

• Strong customer service and communication skills with the ability to engage professionally and empathetically with clients in person over the phone and via email

• Experience with scheduling systems electronic medical records (EMR) or claims management platforms is considered an asset

• Solid administrative and organizational skills with a high level of attention to detail and accuracy in documentation

• Ability to handle sensitive and confidential information with discretion and professionalism

• Proficiency in Microsoft Office (Outlook Word Excel) and general computer systems

Whats in it for you:

• Learn by working alongside our experts

• Extended health care and dental benefits

• A retirement savings plan with company contributions

• A suite of Health & Wellness offerings

• Mental Health programs and support for you and your family

• Assistance for the completion of industry designations

• Competitive compensation

TeksMed Services Inc. is the leader in Canadian disability management backed by 30 years of success. TeksMed proactively manages occupational and non-occupational injuries and illnesses with personalized recover-at-work solutions helping hundreds of employers with thousands of employees. Workers enjoy QuikCare expedited healthcare including free diagnostic imaging and specialist appointments. Helping employees recover and return to work faster TeksMed reduces lost time and claim costs resulting in significant savings for employers. Inspired by a never-ending quest to be the best TeksMed continues to set the standard and raise the bar for integrity innovation and exceptional service. TeksMed seeing the ability in disability

Providing an inclusive accessible environment where all employees and clients feel valued respected and supported is something were committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and to creating an environment where every employeehas the opportunity toreach their potential. If you require an accommodation or an alternative format of any posting please reach out to.

Salary Range

The base salary for this position is between $40000 - 45000 annually.

This represents base salary only and does not represent other variable compensation components of our total compensation (i.e. annual bonus commission etc). The actual base salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are selected to move forward in our recruitment process the Talent Acquisition Specialist will be able to provide additional details of the total compensation for this role.