Address:11100 Washington St. Suite #310 -Phoenix AZ 85007

Salary: $45000- $60000

Grade: 19

Closing Date: Open Until Filled

Thisposition is responsible for a variety of business and operational functions delivered as a service by the Facilities team.

This position is responsible for supporting facilities operations (receiving assets tagging assets picking up mail delivering mail sorting mail etc.) scheduling and resolving facility tickets and work orders and responding to requests for vehicle check-out supplies cubicle orientation conference space step-up etc.

The position may provide daily coverage for lunch and breaks at the front desk answering phones and assisting customers when necessary.

This position requires possession of a valid Arizona drivers license. Must have the ability to lift and carry at least 25 lbs.

The schedule for this position is Monday through Friday 8:00 AM to 5:00 PM on-site at ADWR Headquarters. This position is not eligible for remote work.

Facilities/Operations Support:

Delivers high-quality professional customer service to internal staff external agencies vendors and the general public ensuring all interactions comply with relevant statutes regulations and departmental policies. Primary responsibilities include monitoring the ADWR Facilities ticketing system to fulfill supply requests coordinating cubicle setups for new hires and supporting various facility-related projects. Additionally the role involves managing the surplus of end-of life office furniture and performing other assigned tasks to support operational efficiency. Performs minor maintenance tasks to maintain the departments professional aesthetic appearance standards.

Vehicle Fleet/Space Management:

Manages and maintains vehicle mileage data facilitates recurring meetings with Department staff who drive assigned vehicles and makes recommendations to the Procurement Supervisor about vehicle usage and planning. Updates and manages the departments floorplans in Home Designer Pro making recommendations about office space assignments and utilization. Organizes and oversees modifications to cubicles conference rooms and other office spaces.

Mail/Records/Reception:

Responsible for processing agency mail on a daily basis in accordance with agency procedures. Ensures smooth coordination with other State agencies for mail pickup and delivery. Responsible for receiving inventorying and imaging records. Surplus end-of-life computing assets and office furniture. Provides daily backup to the receptionist during lunch and other breaks as well as full days on occasion. Responsible for handling necessary payment processing and completing required annual Payment Card Industry (PCI) compliance training.

Other duties as assigned as related to the position.

Knowledge of:

• Mailroom operations procedures analysis techniques and principles
• Inventory practices and procedures and records keeping and inventory controls
• Copying and scanning equipment
• General Customer service principles
• Safety practices and procedures
• Continuous quality improvements and lean concepts
• State vehicle fleet management principles and reporting requirements
• Office space planning concepts and proficiency with space management software (e.g. Home Designer Pro)
• Automated work order or Facilities ticketing systems (e.g. HappyFox)

Skills in:

• Skill in quantitative data analysis and reporting to support vehicle and space utilization recommendations
• Advanced written oral and interpersonal communication skills for internal and external customer service
• Organization and detail-oriented
• Proficiency with Microsoft Suite applications and Google Suite
• Time management
• Performing repetitive motions such as opening of mail lifting boxes sorting of documents scanning and filing
• Problem solving
• Administrative functions

Ability to:

• Interface effectively with all levels of the organization
• Multi-task prioritize and respectfully resolve customers concerns while consistently providing superior levels of customer service
• Ensure all relevant procedures are followed from beginning to resolution
• Identify opportunities and implement solutions to improve efficiency and reduce waste
• Efficiently communicates activities and results as appropriate
• Drive state vehicles
• Assist in assembling conference rooms including the ability to lift and carry tables chairs and equipment weighing at least 25 lbs
• Exercises discretion
• Work with interruptions and adapt to changing priorities
• Build strong relationships inside and outside the organization

Facilities and vehicle fleet experience.

This position requires possession of and ability to retain a current valid state-issued drivers license appropriate to the assignment.

Employees who drive on state business are subject to drivers license record checks must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R.12.)

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply:Drivers License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides an excellent comprehensive benefits package including:

• Affordable medical dental life and short-term disability insurance plans
• Top-ranked retirement and long-term disability plans
• Sick Leave
• 10 paid holidays per year
• Deferred compensation plan
• Credit union membership
• Wellness plans
• LinkedIn Learning membership
• Tuition Reimbursement
• Employee Discounts

By providing the option of a full-time or part-time remote work schedule employees enjoy improved work/life balance report higher job satisfaction and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

For a complete list of benefits provided by The State of Arizona please visit our benefits page

Positions in this classification participate in the Arizona State Retirement system (ASRS). Please note enrollment eligibility will become effective after 27 weeks of employment. The current contribution rate is 12.00%.

If you have any questions please feel free to contact ADWR Human Resources Office at for assistance. Persons with disabilities may request a reasonable accommodation such as a sign language or an alternative format by contacting ADWR Human Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.