Receptionist

Job title: Receptionist

We have an exciting opportunity for a Receptionist to join Gower Veterinary Surgery!

Receptionists are integral to creating the first impression of our practice. Clients and visitors should be welcomed in a warm friendly courteous and professional manner.

Applicants must be friendly and personable with excellent communication skills.
Previous experience in a customer facing role within a Veterinary Practice preferable.

Growth within the role is encouraged and successful applicants will be given further training.

Roles and responsibilities:

• Welcoming and registering new customers.

• Booking in customers and diary management.

• Answering the telephone and dealing with a range of customer queries.

• Managing customer expectations regarding wait time.

• Administration duties e.g. scanning paperwork filling in forms etc

• Processing prescription requests.

• Taking payments.

• Promoting offers and services.

• Ensuring that public areas and consult rooms are clean and presentable.

Benefits

• 5 weeks holiday bank holidays Birthday Leave

• Extensive Internal CPD

• Staff discount schemes

• Life Assurance

• Enhanced sickness pay

• Enhanced equal family leave

• E-car salary sacrifice scheme

• Employer contribution pension scheme

• Recruitment referral reward scheme

• Wellness program including:

  • Employee assistance program

  • Eyecare voucher scheme

  • Free annual Flu jab

  • Cycle to work scheme

About us

We are a primary care practice for small animals which established itself amongst the Swansea community providing care for thousands of pets every year.
Being RCVS accredited we are dedicated to continuously improving our quality of care and service. We know that owners consider pets to be a member of the family and that is why we work hard to provide the very best veterinary care possible.

At Linnaeus we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.

If you would like to apply for this role please click the Apply Button or for more information please contact

Salary Value: 25038 per annum;