Regional Training Consultant

***This position is open to OIC internal candidates only***

The Office of the Insurance Commissioner (OIC) seeks a qualified individual for the Regional Training Consultant(HIA1) position. This role is within the SHIBA program under the Consumer Protection Divisionand is currently remotely based until an OIC duty station is established in Whatcom County Bellingham Area.

We are anemployerof choice!Hereswhy:

• Meaningful work: Ensure a healthy insurance market & protect Washington consumers.
• Impactful career: Make a daily difference in the lives of countless Washingtonians.
• Small agency big opportunities: Gain a holistic understanding of our mission and build strong relationships with colleagues.
• Diversity equity and inclusion:OIC is committed to ensuring that all employees enjoy a respectful safe and supportive working environment - by fostering the inclusion of people from all backgrounds cultures and attributes.

About the Position

Are you ready to help shape the future of healthcare education in WashingtonWereexcited to announce anopportunityto join the Statewide Health Insurance Benefits Advisors (SHIBA) program as aRegional Training Consultant Health InsuranceAdvisor 1 (HIA-1). This is your chance to be part of something fresh and impactful helping to expand SHIBAs reach and strengthen the support we provide to communities statewide. Werecommitted to servicing the diverse needs of the people of Washington.

In this dynamic and mission-driven roleyoullbe at the forefront of empowering Washington residents with the knowledge they need to navigate Medicare and other healthcare coverage with a dedicated team of professionals totrain mentor and support SHIBA volunteers and Volunteer Coordinatorsacross the statebuilding capacity and driving excellence in service delivery.

As a key ambassador for the program youll conduct engaging training sessions provide technical assistance on complex cases and lead public education initiatives that help individuals make informed decisions about their health coverage. Youll also foster strategic partnerships with public and private stakeholders to help broaden SHIBAs impactand bring innovative solutions to the communities that need them most.

If youre passionate about healthcare access education and community serviceand want to be part of a growing collaborative and forward-thinking teamthis is the role for you.

This position will cover the following counties including but not limited: Whatcom Skagit Snohomish San Juan Island and Kitsap Counties. Frequent travel required.

This recruitment may be used toestablisha qualified pool of candidates forHealth Insurance Advisor 1vacancies in the next sixty days.

This is a Washington General Service position. The monthly salary range for this position is $5137 - $6906.

• Comprehensive benefits package: Health dental vision retirement paid leave (vacation sick etc.) and much more!
• Supportive work environment: We value diversity professional growth and collaborative atmosphere.
• Wellness programs: Invest in your well-being with on-site resources and initiatives.
• Work-life balance: Flexible schedules with telework opportunities.
• Public service fulfillment: Contribute to a cause that matters and feel the satisfaction of serving the public good.
• Training & Development: Continuously learn and grow with tuition reimbursement Public Service Loan Forgiveness and other programs.
• And more! Explore our website for additional benefits:

The duties of the position include but are not limited to:

Training and Educating Volunteers

• Deliver Basic and Continuing Education training to SHIBA volunteers and other counselors both in-person and virtually.
• Assess volunteer readiness and provide technical assistance especially for complex cases.

Supporting Volunteer Coordinators

• Assist Volunteer Coordinators with strategies for recruitment retention and performance management.
• Monitor compliance with contracts and review Sponsor performance to share best practices and drive improvements.

Building Partnerships and Outreach

• Collaborate with community partners to expand SHIBAs reach including delivering public presentations and seminars on healthcare options.
• Coordinate outreach programs like Welcome to Medicare and maintain accurate records in the STARS database.

Consulting and Serving as a Subject Matter Expert (SME)

• Provide consultations to consumers on healthcare coverage and assist volunteers with complex cases.
• Serve as a SME reviewing training materials and supporting the team in delivering high-quality education.

Contact Us: For inquiries about this position and its full duties please contact us at and add the requisition number and job name to the subject line of your email.

Required Qualifications:

• Six years experience* with community development adult training and/ or volunteer management.
• Basic level skills in Microsoft Outlook Word PowerPoint and Excel.
• Demonstrated experience effectively facilitating meetings or designing training for at least one virtual platform (e.g. Zoom Teams etc.).

*A bachelors degree with focus in business administration public administration public health health administration or related field from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the Council of Higher Education Accreditation or a foreign equivalent may be substituted for up to four (4) years of relevant experience. Proof of degree may berequiredprior to employment. If a degree was awarded outside of the United States candidates must provide a credential evaluation report.

• Proficient** in the Spanishspeaking language.
• Demonstrated contributions to building a high-performing team of professional colleagues.
• Experience developing partnerships with diverse communities.
• Demonstrated experience managing projects contracts and/or instructional design.
• Advanced-level skills utilizing Microsoft Word PowerPoint and Excel.

**Must completea proficiencyassessment through the American Council for the Testing Foreign Languages (ACTFL) for the Spanish language. Employees receiving assignment pay for using a non-English language in the performance of their dutiesare required tobe tested to ensure oralproficiencyin that language using the ACTFL. The ACTFL is not an interpretation or translation assessment. It assessesproficiencyin the world language to function as a bilingual employee as described in federal guidelines.

Learn more about the OIC by visiting our website. We encourage you to check out our video below and listen to what our employees have to say about working here!

Welcome to the OIC

Submit your application today and take the first step towards a rewarding career at the OIC!

Cover Letter: Required

Resume: Required

• This position is represented by the Washington Federation of State Employees (WFSE).
• Wage/salary depends on qualifications or state rules of compensation (if currently a state employee).
• State law (RCW 48.02.0905) prohibits employees of the OIC from having any interest directly or indirectly in an insurance company other than as a policyholder. This prohibition includes the receipt of renewal commissions. If employment is accepted with this agency you agree to abide by this state law.
• Prior to a new hire a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the position.
• If claiming veteran status please send your DD 214 to with HIA12026-04183 in the subject line. Please do not attach the DD214 to your application materials. Please black out personally identifiable data such as social security numbers.
• The Office of Insurance Commissioner is an equal opportunity employer does not discriminate on the basis of age sex marital status sexual orientation race creed color national origin honorably discharged veteran or military status or the presence of any sensory mental or physical disability or the use of a trained service animal by a person with a disability. Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the recruitment team at . Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at 1- or .
• If you are having technical difficulties creating accessing (log in password or email issues) or completing your application (error messages) please call toll-free at .
• Contact us: For inquiries about this position please contact us at .