Clinic Director

Job Title: Clinic Director

FLSA Status: Exempt Classification: Full-time (40 hours per week); occasional additional hours may be required to meet ministry or organizational needs Pay Level: S-5

Supervises: The Clinic Director oversees all positions within the clinic.

Reports to: Sr. Operations Director

Position Summary

The Clinic Director oversees all aspects of clinic operations ensuring delivery of high-quality Christ-centered care and resource support. This role leads trains and develops staff and volunteers to ensure excellence in patient services compliance and operational efficiency. The Clinic Director plays a vital role in cultivating a healthy mission-driven culture within their team while upholding The Sources standards of compassion integrity and holistic care.

Qualifications

A committed Christian demonstrating a personal relationship with Jesus Christ as Savior and Lord.

Strong commitment to the sanctity of human life and biblical sexual integrity.

Agreement with and willingness to uphold The Sources Statement of Principle Statement of Faith and policies.

Bachelors degree in Business Nonprofit Management or Healthcare related field required; Masters degree preferred.

35 years of managerial experience (business healthcare or nonprofit).

Experience managing program operations budgets and staff development.

Bilingual (English/Spanish) preferred.

Exceptional communication leadership and conflict-resolution skills.

Strong analytical organizational and problem-solving skills with attention to detail.

Proficiency in Microsoft Office Suite; experience with EHR (Athena) CRM (Salesforce) and performance tracking systems preferred.

Ability to communicate financial information clearly to non-financial audiences (staff leadership and board).

Ability to manage multiple priorities in a fast-paced team-oriented environment.

Proven leadership skills in leading staff and organizational initiatives.

Demonstrated servant leadership and professionalism.

Collaborative mission-driven servant leader with strong initiative and ownership.

Demonstrated integrity honesty and transparency in all clinical practices.

Enthusiastic support of The Sources events and activities.

Essential Job Functions

Operational Leadership

Maintain clear communication with the Sr. Director of Operations regarding program updates challenges and performance metrics.

Provide hands-on oversight of all clinic operations including medical counseling resource and education services ensuring excellence in patient care and ministry impact.

Recruit train supervise and evaluate all clinic staff and volunteers fostering a culture of accountability compassion and professionalism.

Ensure effective coordination of daily operations in alignment with organizational policies clinical protocols and the Medical Directors standing orders.

Conduct bi-weekly team meetings and monthly one-on-one meetings with direct reports to review goals performance and ongoing development.

Maintain consistent communication with the Senior Director of Operations regarding program performance staffing operational challenges and key performance metrics.

Collaborate cross-departmentally with HR Finance Marketing and Outreach to ensure integrated and efficient support for clinic operations.

Promote continuous improvement through regular evaluation of workflows client experience and team engagement.

Program Management & Compliance

Responsible for maintaining facility compliance documentation accuracy and audit readiness.

Lead preparation for and participation in annual audits inspections and grant compliance reviews.

Conduct routine chart reviews and documentation audits to ensure accuracy quality assurance and regulatory compliance.

Maintain thorough documentation of CPS reports critical incidents and other required

compliance records in accordance with policy and state guidelines.

Collaborate with the Senior Director of Operations to identify and mitigate compliance risks ensuring patient safety and operational integrity.

Model integrity and stewardship in managing all clinic processes upholding the organizations standards of transparency and accountability.

Financial & Resource Management

Oversee the overall financial health of the clinic ensuring responsible stewardship of all resources and alignment with organizational priorities.

Monitor and manage clinical expenses in accordance with the approved departmental budget proactively addressing variances.

Collaborate with the Comptroller and Senior Director of Operations to develop monitor and forecast budgets ensuring accuracy and fiscal accountability.

Review monthly financial reports and key performance indicators to guide operational decisions and identify opportunities for efficiency and growth.

Ensure timely submission of invoices expenses and supporting documentation in compliance with financial policies and audit requirements.

Participate in the annual budgeting process and provide input on staffing supplies and capital needs.

Promote a culture of financial transparency and stewardship consistent with The Sources mission and values.

Staff & Volunteer Development

Provide ongoing training coaching and feedback to ensure staff and volunteers perform at a high standard of excellence and accountability.

Set document and monitor personal and professional development goals for self and staff within the HRIS system fostering continuous growth and alignment with The Sources mission and values.

Establish clear performance expectations and monitor progress toward operational clinical and ministry goals ensuring accountability and consistency across the team.

Conduct mid-year and annual performance evaluations offering constructive feedback and professional development plans.

Partner with Human Resources and the Senior Director of Operations to address personnel issues reinforce policies and ensure consistency across clinics.

Maintain accurate documentation of all 1:1 meetings team meetings performance conversations and coaching sessions ensuring alignment with HR standards and organizational expectations.

Promote professional personal and spiritual growth through mentoring encouragement and prayerful leadership.

Shadow staff quarterly to observe service delivery reinforce best practices and provide real-time coaching and support.

Foster a culture of teamwork accountability and grace that reflects The Sources mission and values.

Community Engagement

Represent The Source within the local community through clinic tours donor visits outreach events and partnership meetings that strengthen awareness and support for the organization.

Partner with the Outreach & Community Engagement Team to support recruitment volunteer appreciation and ongoing community partnerships.

Foster positive relationships with local churches schools and community organizations to expand referral networks and advance The Sources mission.

Actively participate in the organizations major annual fundraising event in Houston or Austin depending on the clinics location.

Expected to attend and volunteer at The Sources local major fund-raising event every year. Strongly encouraged to attend and volunteer at The Sources second major fund-raising event as well.

Organizational Leadership

Model and cultivate a Christ-centered culture that reflects The Sources mission vision and core values in all areas of leadership and service.

Promote cross-departmental collaboration to ensure integrated holistic and high-quality care for clients.

Provide input and leadership for organizational initiatives strategic priorities and special projects assigned by leadership.

Participate in leadership meetings training and planning sessions to align clinic operations with broader organizational goals.

Demonstrate servant leadership through humility accountability and commitment to continuous improvement.

Required Experience:

Director