Project Manager (all genders)

TeamViewer provides a leading Digital Workplace platform that connects people with technologyenabling improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.

We believe that our diverse teams and strong company culture are key to the success of our products and technologies that hundreds of millions of users around the world and around 645000 customers across all industries rely on. With more than 1900 employees worldwide we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact

Responsibilities

• Lead Project Planning: Develop comprehensive project plans including scope objectives timelines and resource allocation to be shared with clients and internal teams.

• Manage Project Lifecycle: Oversee all aspects of the implementation process from kickoff to go-live ensuring milestones are met on time and within scope and budget.

• Stakeholder Communication: Serve as the main point of contact for clients providing regular project updates managing expectations and building strong trusted relationships.

• Resource Coordination: Coordinate internal resources technical teams and third-party vendors to ensure efficient project execution.

• Risk Management: Proactively identify assess and mitigate project risks and issues escalating them to management as needed.

• Drive Customer Success and Adoption: Act as a customer advocate ensuring the implementation is aligned with their business goals to drive initial value. Proactively manage the client relationship to set them up for long-term success and reduce the risk of future churn.

• Client Enablement: Organize and facilitate client training and onboarding sessions to ensure successful user adoption and a smooth transition to the customer success team.

• Documentation and Reporting: Create and maintain thorough project documentation including status reports project plans and change

Requirements

• Bachelors degree in Business Computer Science a related field or relevant industry experience.

• 3-5 years of proven experience in project management specifically within a SaaS or technology company.

• Demonstrated experience managing the full lifecycle of software implementation projects.

• A strong customer-centric mindset with a passion for delivering positive business outcomes for clients.

• Excellent client-facing and internal communication skills (written and verbal).

• Strong organizational skills with the ability to manage multiple projects simultaneously.

• Proficiency with project management software such as Jira.

• Language: Fluency in English and German is required; additional language skills are a plus.

Preferred Qualifications

• PMP (Project Management Professional) or other relevant certification is a plus.

• Experience with end user compute or digital employee experience implementations.

• Direct experience in a customer success account management or a consulting role.

• Software project management background with an understanding of project management and tracking tools including Jira Sharepoint and Confluence.

• Proven track record managing a Professional Services portfolio

What we offer

• The contract location will be Göppingen/ Karlsruhe/ Bremen/ Berlin/ Munich/ Stuttgart Germany

• Great compensation and benefits packages including company achievement bonus or sales bonus company stocks and regular salary reviews

• Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer

• Public transport friendly offices

• Option to lease an e-bike (Germany only)

• Special terms for local gyms

• Access to Corporate Benefits platform with many discounts

• Regular Team events and company-wide celebrations

• Open door policy no dress code rules frequent all Hands and Leadership Lunches

• Hybrid and Flexible work time with up to 50% home office

• Work From Abroad Program allowing up to 40 days of work outside your contracting country

• We celebrate diversity as one of core values join and drive one of the c-a-r-e initiatives together with us!

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse values-driven culture makes us stronger. As we continue to grow as a company we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender civil or family status sexual orientation religion age disability education level or race.