Operations Manager | Energy and Resources

Who we are:

ISS is a leading workplace experience and facility management company providing placemaking solutions that contribute to better business performance and make life easier more productive and enjoyable delivered to high standards by people who care.

With a global presence spanning over 46 countries ISS combines international expertise with local insights to create safe efficient and sustainable environments.

At ISS our employees - whom we call Placemakers - are at the heart of everything we do. Empowered by world-class resources and driven by purpose they are united by a passion to make a real difference every day.

The opportunity: FIFO Energy and Resources OPERATIONS MANAGER (Key Account Manager).

Were seeking an experienced and dynamic Energy and Resources Operations Manager (Key Account Manager) to take ownership and lead a portfolio of Remote Villages for a key client. This site-based role offers a unique opportunity to oversee multi-functional teams across catering cleaning and village services while building trusted relationships with key stakeholders.

Key Responsibilities

This is a highly hands-on role that requires strong visibility decisive leadership and a clear focus on delivering outcomes.

• Lead direct and support Village Managers to deliver seamless end-to-end operations ensuring consistency across sites while keeping standards high.
• Drive financial performance with full P&L accountability - maximising revenue maintaining disciplined cost control and consistently delivering against KPIs and budgets.
• Build and sustain strong client and stakeholder relationships.
• Cultivate a disciplined high-performance culture grounded in accountability development and results.
• Lead talent management through structured succession planning and targeted leadership development initiatives - building capability for today while preparing for whats next.
• Ensure all operational systems align with client and company policies - driving efficiency consistency and reliability across every aspect of delivery.
• Champion safety leadership as a non-negotiable priority - embedding it into every decision and behaviour.
• Maintain strict compliance with HSE food safety and operational procedures at all times ensuring standards are upheld.

About You

• Brings a minimum of five years experience operating at a senior leadership level within the resources mining village integrated services or hospitality sectors - where balancing operational demands with people leadership is second nature.
• Demonstrated success in managing senior client relationships within complex matrixed environments - skilled at aligning multiple stakeholders navigating competing priorities.
• Proven capability to drive performance through structured operational planning strong financial acumen and strategic leadership - translating high-level objectives into tangible outcomes.
• Well-versed in safety systems and relevant HSE legislation with a proactive approach to risk management embedding safety not just as a compliance requirement but as a core operational value (the kind that people follow even when no ones watching).
• Experienced in leading and managing large diverse teams including oversight of HR/IR matters confident in fostering accountability resolving challenges and building cohesive teams.
• Exceptional communication and interpersonal skills with the ability to engage influence and develop teams - delivering service excellence through clarity consistency and a professional yet approachable style.

Mandatory Requirements

• Open Manual C Class Drivers License
• Full working rights in Australia
• National Police Check must be issued less than 12 months ago
• Ability to pass a Pre-employment Medical with Functional assessment and Drug & Alcohol Screen
• Ability to Fly-in-Fly-out from Adelaide Airport

Why Join Us

• Highly competitive Annual renumeration
• Lifestyle Roster
• Employee perks and benefits
• Work within a global organisation built on valuing people that has existed for 125 years
• Ongoing Career development and training with clear career progression pathways
• Comprehensive wellbeing support (mental financial physical health) as well as a wide range of company benefits and employee programs

Apply Now

To apply click the Apply button and complete our online application process.

For confidential discussion please email :

At ISS we are proud to be an inclusive and diverse workplace. We welcome applications from Aboriginal and Torres Strait Islander peoples Veterans people with disability culturally diverse backgrounds and members of the LGBTIQA community.

We are committed to ethical employment fair pay and ensuring a safe respectful environment for every employee.

Learn more about ISS in Australia and New Zealand at our website.

**WE RESPECTFULLY ASK NO AGENCY APPROACHES PLEASE**