Transformation Lead

Transformation Lead

X2 positions available

Full time / Part time

Salary: 57815 - 65021 with potential for further progression to 73211 with our pay progression scheme.

Location: Hybrid

Contracted to our Wilmslow office. Our Wilmslow office will be relocating to Manchester city centre from 28 September 2026. Once the move takes place your contracted office will be Circle Square Manchester. Through hybrid working we offer flexible home and office-based working opportunities and there will be times when you will be expected to attend the office to collaborate with colleagues or travel due to business need.

Why work for the ICO

• Pay progression scheme.
• Hybrid and flexible working options.
• 25 days paid holiday per year plus privilege and public holidays.
• Flexi leave (up to 26additionaldays leave per year).
• Pension (employer contribution around28.9%).
• Online discount scheme to save money at major supermarkets retailers gyms restaurants insurance providers and many more.
• Health Cash Plan.
• Fantastic development opportunities to learn and progress.

Further details can be found on the benefits section ofourwebsite.

Job summary

The Transformation Lead drives interventions and initiatives that deliver meaningful sustained transformation of how the ICO regulates and operates. They will have a clear focus on public value and our purpose using this to facilitate teams to work together to design and deliver transformation and change.

They will lead interventions and initiatives that transform end-to-end ways of working build the capability and culture for continuous improvement and shift mindsets to support and improve delivery against our purpose. They will actively use data throughout their work ensuring that changes are based on evidence.

Job description

The Transformation Lead is a hands on role working across teams to challenge the status quo embed new behaviours and capabilities increase efficiency and effectiveness and enable teams to own and sustain their transformation journeys.

The role holder will be required to work independently interacting confidently with large groups and senior leaders with minimal support. They will need the ability to quickly understand complex issues in a range of different contexts.

Whilst the role holder will not hold direct line management responsibilities they will be expected to matrix manage cross-cutting teams when needed and to work collaboratively with a broad range of key stakeholders including business analysts change managers programme managers and business partners in People Services Finance and DDaT.

Key Responsibilities

• Lead the end-to-end design development and delivery of strategic transformation initiatives across the organisation.

• Facilitate teams to redesign how they work across silos functions and services to improve outcomes for our customers and against our purpose.

• Coach and influence teams and leaders to adopt new ways of thinking working and learning.

• Apply best practice transformation methodologies to support adoption engagement and sustained impact.

• Build confidence and capability in teams to identify opportunities run experiments learn from feedback and continuously evolve their ways of working.

• Work with stakeholders at all levels to align on shared outcomes remove barriers and co-create meaningful change.

• Support teams to define success measures capture learnings and adapt approaches in real-time based on evidence and insights.

• Drive the identification of opportunities for efficiencies including cost savings.

• Work systematically and systemically to ensure change is sustainable and evidence-based.

• Participate actively in relevant corporate initiatives including the business planning process and undertake a senior management role in matter such as internal investigations.

Person specification

Essential criteria assessed at application stage:

• Significant and diverse transformation design and delivery experience in complex organisations.
• Strong stakeholder engagement skills with the ability to influence and build trust at all levels.
• Experience of working across organisational boundaries and challenging the status quo.
• Demonstrated ability to deliver measurable improvements in outcomes and efficiency.
• Significant experience of facilitating diverse groups of people who hold different perspectives and expectations.

Essential criteria assessed during interview:

• Strategic thinking and analytical skills with the ability to connect the big picture to operational detail
• Ability to work with ambiguity build trust quickly and influence without formal authority.
• Excellent facilitation coaching and storytelling skills.
• Deep understanding of systems thinking and organisational culture.
• Skilled at embedding data-driven decision making.

Equality diversity and inclusion

The ICO is committed to promoting and enhancing equality diversity and inclusion. We are focused on developing a workforce that is representative of the communities we serve and together we are building an inclusive workplace whereall ofour colleagueshave the opportunity tomake a real difference. We are championing this through our Equality Diversity and Inclusion Board together witha number ofstaff networks. Read more about our commitment on our website.

Candidates with a disability who meet theminimumcriteria for this vacancy will be invited to interview as part of the ICOs commitment to the Disability Confident Scheme.

As part of the ICOs commitment to our EDIobjectivesand creating a workplace thatrepresentsthe communities and societies we serve we guarantee an interview to candidates who declare they identify as belonging from an ethnic minority background and who meet theminimumcriteria for this vacancy

If you are disabled or have an impairment and require an alternative application method please email the HR team at

Closing Date

Pleasesubmityour CV and cover letter by23:59 on Sunday 31st May 2026 Your cover letter should be no more than 1000 words and should clearlydemonstratehow you meet the essential criteria for the role.

We may close this vacancy early if we receive a high volume of applications. To ensure your application is considered we encourage you to apply as soon as possible. If you require any reasonable adjustments to support your application please contact us at.

In the event ofa high volume of applications we may not be able to invite all candidates who meet theminimumcriteria to interview. However we encourage you stay in touch and apply for future roles that match your interests.

All candidates who meet theminimumcriteria and apply in-line with our guaranteed interview scheme for disabled and ethnic minority applicants will be interviewed.

Clearance Required for this role: